With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Steward works hands on and performs specified cleaning duties in designated areas of the kitchen and outlet to maintain their cleanliness and hygiene, achieving efficient service delivery.

What will I be doing?

As the Steward, you will be responsible for performing the following tasks to the highest standards:

• Maintain high customer service with customers in mind.

• Have a positive attitude, take responsibility and initiative to resolve issues as well as communicate clearly with customers and colleagues.

• Clear full garbage bins in the kitchens, stewarding areas and the corridors, changing them as often as needed, and empty and rinse them out with micro-gun.

• Keep the storeroom in order.

• Clean and polish the silver, copper and stainless steel, placing them back in their designated storage.

• Maintain the polishing machine and the deoxidizing bath in perfect order.

• Return all damaged articles and report missing articles to your supervisor.

• Clean your area room before the end of your shift.

• Undergo training on some other duties assigned to you by your supervisor.

• Operate the automatic dishwashing machine.

• Keep all washed articles, clean the dishwashing machine, clear tables and the sinks.

• Provide the restaurants with sufficient dishes.

• Clean the floor and tiles in the kitchen, corridors and stewarding areas.

• Complete the FSMS checklist in preparation for service.

• Perform all duties and responsibilities safely for yourself and others in the workplace.

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

• Carry out any other reasonable duties and responsibilities as assigned.

希尔顿在全球100多个国家和地区拥有数以千计的酒店，提供无数令人愉悦的机会。从敞开的大门到热情的微笑，再到与众不同的体验，我们为每年与我们在一起的数百万旅行者提供他们永远不会忘记的欢迎。除了我们旗舰品牌希尔顿酒店及度假村还包括：华尔道夫酒店及度假村、LXR、康莱德酒店及度假村、希尔顿嘉悦里酒店、Signia、格芮希尔顿精选酒店、希尔顿逸林酒店及度假村、Tapestry Collection by Hilton、希尔顿尊盛酒店、Tempo、Motto、希尔顿花园酒店、希尔顿欢朋酒店、Tru by Hilton、希尔顿欣庭酒店、希尔顿惠庭酒店和希尔顿分时度假俱乐部。

如果您热衷全球旅行对世界的影响，您可能就是我们正在寻找的希尔顿团队成员。因为在希尔顿酒店，我们永远不会忘记我们在这里的原因：使我们的客人，团队成员和业主都满意。

为餐厅团队成员有效的为客人提供服务，协助餐厅及厨房完成清洁工作。

我的具体职责是什么 ?

作为管事员，您将应以最高标准完成以下任务：

•在服务工作的整个过程中，时刻保持高度的客户服务意识。

•保持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交流。

•收集厨房，管事区域和走廊通道的垃圾箱，并更换成已清洗干净的垃圾箱。

•保持储物室的物品摆放整齐。

•清洁和擦亮所有银制，铜制，不锈钢制品。

•按规范摆放好金属制品。

•按规范清洗机器。

•向管事领班上交损坏物品。

•所有劳动工具按照严格规定摆放，上报管事主管物品的损坏，遗失等情况。

•在交班前清洁好卫生工区。

•认真积极的参与管事经理安排的培训。

•能熟练操作自动洗碗机。

•把清洁完毕的设备归位摆放好。

•清洁所有机器设备，并清洁好台面和水槽。

•提供给各餐馆以足够的餐具器皿，做好补给工作。

•清洁干净厨房的地板，墙面瓷砖，走廊和所有管事工区。

•严格遵守技能标准提供服务。

•在工作过程中按照安全生产准则做好本职工作，确保自己及他人的安全。

•如有必要，管理层有权更改或补充该职位描述。

•完成任何其他合理的职责和被指派的职责。

What are we looking for?

A Steward serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Junior Middle School diploma or equivalent.

• Possess a valid health certificate.

• Able to operate and maintain cleaning equipment.

• Assist Waiters, Bar Attendants and Kitchen team members where required and carry out any reasonable duties requested by the Manager.

• 1 year of work experience in a 4 / 5-star hotel preferred.

• Knowledge in HACCP preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

我们寻找什么样的人才 ?

希尔顿管事员始终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位，您的态度、行为、技能和价值观应符合下列标准:

•教育:初中或相等的学历。

•工作年限:不限。

•管理经验: (如有)不限。

•资质证书: (如有)持有效期内健康证。

•具备一般清洁工作知识。

•在必要的时候协助餐饮及厨房的同事，并完成经理交与的任务。

•熟悉食品安全体系方面的知识者优先考虑。

•一年四/五星级酒店相关工作经验者优先考虑。

服务于希尔顿将会如何 ?

希尔顿全球是国际最具知名度的酒店管理公司之一，其下品牌包括从豪华的全面服务酒店，度假村到公寓式酒店以及中端酒店等。近一个世纪，希尔顿全球致力于通过全球品牌。延续为全球客户提供优质服务的传统，坚持为商务和休闲旅游人士提供最优质的客房、服务、产品和品牌价值。我们的愿景“让世界充满阳光，让大家都感受到热情的温暖，提供与众不同的卓越体验，让每位宾客在每家酒店的每次住宿都倍感满意”团结我们作为一个团队每天都在世界各地创造非凡的酒店体验。同时，我们惊人的团队成员是希尔顿的核心所在！

Job: Culinary

Title: Steward/管事员

Location: null

Requisition ID: HOT09UW8

EOE/AA/Disabled/Veterans