Steward Supervisor
Fairmont Raffles Hotels InternationalCanada-toronto-the fairmont royal yorkUpdate time: October 2,2019
Job Description
Stewarding Supervisor
Assist with the leading, coaching, organization and development of the Supervisory Committee and Colleagues within the stewarding department. He/she will report to the Chief Steward with any problems, concerns, suggestions and/or comments. Ensure that all employees understand their duties and their responsibilities while maintaining the high standards of the hotel.
Hotel Overview: Located in the heart of downtown Toronto, Fairmont Royal York is within walking distance to the city’s world-famous theatre district, vibrant nightlife and Toronto’s best shopping and dining. Ninety years after opening its doors in 1929, Fairmont Royal York continues to be the epicenter of the essential Toronto experience and embodies the true meaning of hospitality. With a grand-scale transformation complete to present a revitalized Fairmont Royal York, the evolution of the hotel’s storied history invites a new generation of visitors and guests to discover this next chapter. With over 1300 guest rooms, 70,000 square feet of meeting and conference space, and over 1200 colleagues, Fairmont Royal York depicts the elegance of its past while providing a promising future as Toronto’s leading luxury hotel.
Summary of Responsibilities:
Reporting to the Chief Steward, responsibilities and essential job functions include but are not limited to the following:
- Maintenance of the high quality of service standards required by the hotel
- Ensuring a smooth day to day operation of the stewarding department
- Assist in inventory of china, glassware and silverware
- Ensure loss and breakage of china, glassware and silverware is kept to a minimum
- Assist with the determination of daily staff requirements
- Organize staff in relation to business for each outlet, ensure punctuality and ensure that staff follow safety procedures for clothing and work habits
- Assist with storage and issuance of supplies
- To foster and ensure open communication with kitchen, banquets and all other departments involved with a function
- Act as a team leader and motivator to all employees and ensure that the guests and employees are satisfied
- Assist the Chief Steward and Assistant Chief Steward with any other job related tasks
- Actively participate in the health and safety procedures and involve staff
- Supervising of several employees and distributing workload to each\
- Ensre that the recycling and health and safety practices are followed in the workplace
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