• Find the right talent for the business – with positive performance outcomes.
• Through the management team I make sure all of our new team members receive a full and effective induction on their first day.
• Coach and develop team members by delegation, feedback and motivation.

• Ensure premium customer service consistently alive in store.
• Monitor the store team and build up store environment to make sure Visual Merchandising directions/ promotions are followed at all times, and the store is fully ‘shoppable’.
• Train/ coach store teams to deal with customer queries/ complaints.
• Be aware of competitor and industry trends in anywhere.

• Ensure stockroom processing and replenishment procedures are in place.
• Monitor productivity levels and to have recalls and transfers are completed effectively and to the deadlines set.
• Ensure all Health and Safety checks are in place and any issues are highlighted to the relevant Head Office department if support is needed.

• Understand and achieve all Store Sales Targets and KPIs
• Help minimize loss of product in our store by promoting security awareness at all times
• Maximize Profit.
• Integrity
• Salesmanship and result-oriented
• Stock management
• Administrative
• Recruitment and training
• Visual merchandising
• Problem solving
• A minimum of 2 years’ experience working as SM role within fashion retail
• English in speaking and writing

上班地址：大冲路18号华润万象天地