Informa Pharma Intelligence is on a mission to improve healthcare outcomes by empowering pharma leaders with unmatched data, insights, and platforms that empower decision making through the drug development and commercialization lifecycle. We are driven by an insatiable curiosity to identify the root-cause barriers that distance patients from the treatments they need. We ask the questions others don’t. We connect the dots others miss. We seek partners who share our vision and possess strengths that enhance our own. Our data-driven intelligence, backed by predictive analytics and human expert insights, enable the pharma industry to make informed strategic decisions at the speed of business.

 As a highly customer focused organization, we are constantly investing in our solutions and people and our new Clinical Solution Specialist role is a testament to this dedication. The right candidate will receive a competitive compensation package with the opportunity to expand their career within an exciting and growing sector.

ROLE AND RESPONSIBILITIES

·         Own and grow a distinct client base of approx. 60 accounts headquartered in China with a focus around Pharma

·         Experience selling technology solutions

·         Build and foster relationships to maintain current book of business, with annual uplift

·         Proactive hunting to sell new solutions to existing clients as well as other departments within their business who do not yet subscribe to our services

·         Proficient in scoping custom/consulting deliverables and working as a unit with consulting team from point of inception to deliverables and beyond

·         Proficient or prior experience selling API and Informatics solutions

·         Account Strategist - Strategically map out and plan your approach to grow each account (Including Company size & Revenue; Their mission & Strategy; SWOT Analysis; Org Chart; Contact details & relationships; Current Services; Potential for Growth; Strategy for Growth and Implementation Schedule)

·         Be responsible for the full cycle of planning execution, leveraging support teams to help you

·         Meet your clients when appropriate. Connect with them on social media and be in regular contact with them by phone

·         Master knowledge of our Business Intelligence product suite (subscriptions, one-time products, and consulting), our competitors & clients to provide excellent service & maximize sales.

·         Build and manage a robust pipeline and prepare accurate sales forecasts, new growth ideas and contingency plans

·         Continually improve your product and industry knowledge to ensure the best support can be offered to your customers and colleagues

·         Provide feedback from customer training sessions / meetings – share with colleagues and ‘manage up’

·         Maintain high customer satisfaction for all Informa services, functions and experiences

·         Frequent travel: 50% of your time will be spent with your clients

SKILLS & EXPERIENCE:

·         At least 5 years of experience in both B2B sales and account management

·         A proven track record of having successfully and consistently won new business contracts

·         Minimum of 3 years healthcare/drug development/pharmaceutical industry-related work experience or 2 years sales experience directly selling clinical research market

·         Experience selling technology solutions within the clinical services arena is a plus and would also be considered

·         Account Management experience up-selling & cross-selling directly to senior decision-makers

·         Strong networking and rapport building ability

·         Proven ability to successfully conduct business with clients in person

·         Ability to present complex ideas & products simply, so they resonate with your audience

·         Ability to present to different audiences / personas in their own ‘language’

·         Ability to identify client challenges, and develop creative solutions in close collaboration with colleagues and clients to maximize product potential

·         Strong organizational skills set priorities and be flexible in changing, fast-paced, and high-stress environment

·         Highly developed business acumen and the ability to understand the wider issues of the industry

·         Excellent, communication, presentation, listening, negotiation and closing skills

Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.