Pharma Intelligence is a leading operator in the global pharma and life sciences analytics markets. The company holds the leading position in the clinical trial intelligence space, providing insights on patient enrolment and demographics, trial progress, individual trial sites and investigators for more than 375,000 clinical trials across180 countries. The company’s solutions are used by more than 3,000 pharmaceutical companies and CROs in their clinical trial design, commercial strategy, and regulatory compliance processes to maximize the likelihood of success when introducing products to market.

To support our growth plans for 2022, Pharma Intelligence is looking for an ambitious Strategic Account Manager to join our global business in China. Our Strategic Account Managers are responsible for working with and growing a defined book of existing accounts in the pharmaceutical industry as well as expand some new prospects. 

This is an excellent opportunity with unlimited earning potential for a driven, tenacious, intelligent, articulate Self-starters, who enjoy both cultivating client relationships and uncovering new sales, as well as working for an organization with excellent and varied career development opportunities.

We are seeking a confident, driven and business focused Strategic Account Manager with documented success in exceeding sales targets and networking throughout their targeted clients. The ideal candidate will come from a business-intelligence or subscription-based sales in the healthcare arena.

The role is an excellent opportunity with unlimited earning potential for a driven, tenacious, intelligent, articulate Self-starter, who enjoys both cultivating client relationships and uncovering new sales, as well as working for an organization with excellent and varied career development opportunities.  Competitive salary plus commission and excellent benefits package provided.

ROLE AND RESPONSIBILITIES

• Own and grow a distinct client base of approx. 60 accounts headquartered in China with a focus around Pharma. Actively grow and maintain existing client base of strategic accounts, as well as pursue and close new business opportunities with new accounts
• Account Strategist - Strategically map out and plan your approach to grow each account (Including Company size & Revenue; Their mission & Strategy; SWOT Analysis; Org Chart; Contact details & relationships; Current Services; Potential for Growth; Strategy for Growth and Implementation Schedule)
• Foster long term strategic relationships with key client stakeholders by developing a strong understanding of client’s business needs to maintain current revenue with annual uplift
• Ability to strategically map and plan approach to grow existing accounts using industry knowledge and clients' identified needs. Proactive hunting to sell new solutions to existing clients as well as other departments within their business who do not yet subscribe to our services
• Proficient in scoping custom/consulting deliverables and working as a unit with consulting team from point of inception to deliverables and beyond
• Be responsible for the full sales cycle by leveraging sales support teams and other internal resources as needed
• Travel to meet with client when appropriate, and maintain regular contact via phone and/ or social media
• Master knowledge of Pharma Intelligence product suite and services (subscriptions, one-time products, and consulting), track competitors & clients to provide excellent service & maximize sales
• Establish productive, professional relationships with strategic business leaders
• Build and manage a robust pipeline and prepare accurate sales forecasts, new growth ideas and contingency plans
• Meet required KPIs and ensure your activity meets or exceeds Informa standards and expectations
• Continually improve your product and industry knowledge while also understanding client pain points to ensure the best support can be offered to your customers and colleagues
• Contribute fully to the objectives of your division and achieve the personal objectives set by your manager
• Be expected to collaborate with colleagues of all levels proactively, positively and professionally
• Provide feedback from customer training sessions / meetings – share with colleagues and ‘manage up’
• Maintain high customer satisfaction for all Pharma Intelligence services, functions and experiences
• Frequent travel: 50% of your time will be spent with your clients

• 3-5 years of B2B sales experience and account management in pharma industry.
• Minimum of 3 years healthcare/drug development/pharmaceutical industry-related work experience or 2 years sales experience directly selling clinical research market
• Experience selling technology solutions within the clinical services arena is a plus and would also be considered
• Account Management experience up-selling & cross-selling directly to senior decision-makers
• Experience selling technology solutions, consultative selling experience is a plus.
• A proven track record of having successfully and consistently won new business contracts
• Experience in $1 M plus deal management and closing
• Working knowledge of the global pharmaceutical and healthcare industry
• Excellent communication, presentation, listening, negotiation and closing skills
• Strong networking and rapport building ability
• Proven ability to successfully conduct business with clients in person
• Accountability, Positivity & Integrity
• Capable, and comfortable, in challenging the status quo
• To be a dynamic self-starter, solution focused and a creative thinker
• Ability to present complex ideas & products simply, so they resonate with your audience
• Ability to present to different audiences / personas in their own ‘language’
• Ability to identify client challenges, and develop creative solutions in close collaboration with colleagues and clients to maximize product potential
• Strong organizational skills to set priorities and be flexible in changing, fast-paced, and high-stress environment
• Highly developed business acumen and the ability to understand the wider issues of the industry
• Effective use of Salesforce.com to detail contact and progress on each account

Why work at Pharma Intelligence

Pharma Intelligence is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.