About Us

Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values: 'PRIDE = Passion, Respect, Integrity, Discipline, and Execution'. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.

MBUSA requires all new employees to present proof they are fully vaccinated against COVID-19 when they start work. Currently, “fully vaccinated” is defined as someone that has received both doses of the Pfizer/Moderna COVID-19 vaccines or one dose of the Johnson & Johnson COVID-19 vaccine. Individuals with a valid medical/religious reason preventing them from taking the vaccine may request an accommodation.

Job Overview

This position's focus is to manage critical strategy topics, transformation management, and special projects. The role also provides support in managing day-to-day business and communication flow between the GM and the company (DMs, Executive Management, MBUSA and affiliates).



Responsibilities


Strategic Alignment (Daily, 30 %)

- Drive the strategy development process for ITI/N and together with IT MBUSA

- Design, map and maintain strategic road map NAFTA market through collaboration with management across the IT organization

- Align with Head Quarters to synchronize all strategic initiatives, workshops, meetings, updates and manage directive for IT from those collaborations.

- Develop, organize and manage all task from HQ derived from IT strategy, work with Mercedes-Benz partners from other units on a global scale to align IT initiatives

- Preparation and coordination of executive communications to Mercedes-Benz entities, presentations and speeches as they relate IT activities and strategy

- Increase the understanding and visibility of critical initiatives and strategies for IT

- Formulate, drive and report on strategic initiatives, consulting with Project Teams with respect to setting expectations, implementing leading practices, identifying potential opportunities and roadblocks.



Collaboration & Communication (Daily, 30 %)


- Support activities and initiatives including: departmental roundtables, internal Management communication, business presentations, change management initiatives.

- Efficient communication with relevant stakeholders to drive solutions, manage information flow, control and resolve issues
- Establish and maintain regular communications with direct reports to the GM and IT teams.

- Ensure proper synchronization between corporate guidelines and processes and local organization’s guidelines and processes

- Establish regular dialog with counterparts in the region and at headquarters in Germany to learn, adopt and improve

- Build and maintain critical relationships with relevant stakeholders

- Design, prepare and communicate documents that are ready for decision-making

- Prepare and follow-up with leadership team, track tasks and provide feedback

- Combine, coordinate and manage complex, cross-cutting issues for a higher-level organization

- Prioritize & sort incoming inquiries: Checking the importance level, checking important processes, compiling relevant documents, and determining relevant topics that needs to be addressed by GM

- Provide directives for all inquiries regarding the GM office and visibility to decision making

- Support Senior Management topics; ensure development and clear communication of meeting focus, topics, audience, message(s) and related presentation materials. Communicate results and action items to management team for dissemination across and/throughout IT.

- Lead all IT workshops, strategic visit of HQ/other locations in line with IT initiatives and direction.

- Disseminate IT communication by reviewing emails, identifying specific needs, identifying key decision makers, and providing relevant updates



Special Projects (Daily, 20 %)


- Prepare communication material and necessary forms/approval workflows for structural/organizational changes

- Utilize standard templates developed by headquarters in Germany and adjust as necessary for the needs of MBUSA

- Adapt local MBUSA procedures where necessary to comply with global standards

- Develop and implement activities in line with IT strategy designed to foster cross-functional team collaboration

- Special projects as identified and manage workshop designed to yield results that supports IT strategic direction

- Conduct cross-functional projects in new set ups (e.g. swarm) by working with all IT areas to collaborate on key initiatives

- Serve as liaisons for IT employees and GM, encourage, collect and work on recommendations from the team to drive the organization forward

- Track and provide status update on IT FTE headcount in alignment with Finance team



Transformation Management (Daily, 20 %)


- Develop, stimulate and drive change management initiatives for IT growth and development

- Foster a culture of learning and collaborating:- Set up new learning program for employees
- Improve knowledge, competence and skills within the IT department
- Create knowledge sharing culture, encourage collaborating in traditional and new ways
- Work closely with Digital Transformation Specialist to drive new methods for learning and workshops forward
- Set Up, run and improve knowledge transfer/sharing initiatives
- Optimize onboarding processes within IT at MBUSA
- Support & drive Agile Transformation


- Contribute to organizational effectiveness by identifying issues that must be addressed

- Make recommendations on topics or initiatives that needs to be implemented or addressed

- Conceptualize, set up, run and improve development programs for leadership team and employees (e.g. (reverse) mentoring, development days, …)

- Independent lead and coordination of international projects, including but not limited to: content related planning of international meetings, tracking of relevant initiatives in order to achieve the strategic objectives of the department

- Aligning with business units – creating transparency on our daily doings, but also about our continuous improvements

- Ensure transformation is in alignment with MBUSA core strategic initiatives and in alignment with Leadership program

- Ensure no violation of legal or compliance topics on transformation initiatives.

- Support VP travel by requesting, collecting and preparing all background materials needed for the meetings.