Student Administration Officer

General Description

To support the Manager for Student Administration Services in the area of managing student records and associated administrative processes. To perform a variety of specialized duties that involve student record maintenance in the student information system (SITS) the Virtual Learning Environment (ICE), managing student registration status in SITS as well as government platforms, processing student progression and award, production of student degree certificates etc.

Main Responsibility and Accountability

Your main duties are:

• To assist team leader in all aspects relating to the student records management and the associated student administration processes, including

• Processing new student enrolment in SITS and liaising with other administrative offices to support new student registration with the university

• Supporting student annual registration, and managing registration status change (registration deferral, suspension, resumption, withdrawal, etc.)

• Managing student programme enrolment and transfer

• Processing module results, progression and awards

• Clearing students for graduation

• To maintain and update student registration data in both SITS and government platforms, and be responsible for timely exchange of such information with partner institutions and relevant administrative offices across the university.

• To operate Module Questionnaire (MQ) software, assist with data collection, analysis, and dissemination of the end-of-semester module evaluation, and respond to related queries

• To input and maintain accurate module enrolment data on the ICE system and respond to any student queries regarding ICE

• To collaborate with Student Academic Services Team of Registry in production and distribution of degree certificates, academic transcripts and scholarship certificates etc. to students, and to assist Jiangsu Department of Education in arranging student taking photos for graduation certificates and degrees

• To maintain and update accurate student academic records in SITS and prepare data spreadsheet as required by University committees and relevant stakeholders, for example, preparation of student progression data for the Boards of Examiners, preparation of student marks data to support student applications for 2+2 articulation to UoL or other study abroad programmes, etc.

• Other responsibilities, suitable to the position, as assigned by Manager for Student Administration Services, or Head/Deputy Head of Registry.

Position Qualification Requirement

Essential:

• Bachelor degree plus 2 years of work experience, or Master’s degree

• Excellent oral and written skills in English

• Excellent communication skills

• Experience in data or records management

• Ability to maintain high level of accuracy

• Commitment to service and collaboration

Desirable:

• Experience of working within a Higher Education environment

• Experience of working in an international organization

• Experience in the operation or management of a student records system

西交利物浦大学坐落在素有“人间天堂”之称的苏州，这座文化名城至今仍坐落在春秋战国期间的原址上。仍然保持着“水陆平行，河街相邻”的双棋盘格局和粉墙黛瓦、小桥流水的古朴风貌。古城数千年的历史，给后人留下了大量的珍贵文化遗产，其中又以园林为著称，拙政园、留园、网师园等九处名胜古迹被列为世界文化遗产。今天的苏州不仅保留了它悠久文化传统，同时又是一个与时俱进的、对世界开放的现代化城市。近年来它的国民经济总产值以将近15%年增长率快速发展。苏州的GDP仅次于上海、北京和广州。
西交利物浦大学是苏州进一步对外开放和教育全球化的产物。苏州及周边地区经济的高速发展吸引了两所世界名校——中国西安交通大学和英国利物浦大学。它们作为母校在苏州工业园区独墅湖高教区合作创办一所以理、工、管起步的国际型大学。这也是国内一所由教育部批准中外“强强”合作的大学。它的愿景是研究导向、独具特色、世界认可的中国大学和中国土地上的国际大学。它旨在培养具有国际视野和竞争力的高级技术和管理人才；积极为经济和社会发展提供科技和管理服务；在人类面临严重生存挑战的领域有特色地开展研究；探索高等教育新模式，影响中国甚至世界的教育发展。
西交利物浦大学建校于中国—新加坡苏州工业园区，这所学校将在悠久浓郁的文化传统与世界罕有的高速经济发展并存共生的美好环境中成长。
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