• Responsible for overall management of RTW
sales, merchandise and customer service

• Maintain merchandising standards as set
forth by corporate visual department, to achieve goals of proper window
installation and display

• Create awareness and passion around
Fashion & Style overall

• Develop and implement in-store event
through sales analysis to stimulate styling awareness

• Retain and develop the existing clients

o Provide to store the initiatives to build
customer loyalty

o Coaching selling staffs to proactively
interact with clients, support selling staff to build relationship and gain
understanding at the personal level to facilitate future return visits

o Coaching selling staff to develop
initiatives and implementation plan for personalized brand experiences for
VICs

• Recruit new VICs within and outside of
the stores

o Work with selling staff to provide
training, motivation and coaching to sales staffs to upgrade their
clienteling skill, calling technique, and client service standard

o Develop multi-sourced new client
development initiatives/ activities to ensure on-going clienteling activity
development.

• Manage the store One To One appointment
(OTO) planning in stores

o Work with Store Manager and Coaching selling
staff to create monthly targets and execute OTO appointments in stores.

o Partnership with Store Manager to plan
and execute different product launching event and work on OTO planning to
meet monthly target

o To Coaching selling staff on each OTO to
prepare a range of target products to present to clients

• Implement annual client action plan for
all VIP clientele with stores

• Conduct Regular Competition visit:
benchmark LV standards in terms of selling staff’s knowledge in Styling

• Drive floor-coaching for selling staff on
frequent basis, act as a personal mentor in styling

• Inform direct report of decisions and
procedures relating to business issues made at the store level.

• Obtain approval prior to implementation
of new programs or procedures.

• Provide clear and informative business
review

• Partner with logistics and product teams
to insure appropriate assortment