Position Summary:

 

The Subscriptions Renewals Organization is a key component to Bentley's overall sales strategy. Our mission is to deliver exceptional financial results, measured in high subscription retention rates, by providing outstanding sales and service activities to our Bentley resellers and user base.  We accomplish this task through flawless execution, operational innovation, and by enabling a culture of success where people develop and flourish. Bring your successful track record in recurring revenue generation and operations experience to Bentley in this key contributor role as a Subscription Renewal Representative. Fluent English and Swedish language skills required

 

Your Day-to-Day:

 

• Maximize the Bentley revenue within the Nordics market while ensuring ongoing account retention, by managing a designated portfolio of accounts to ensure annual contract renewals. 
• Ability to interpret license utilization/consumption data to successfully drive Term Licenses to payment.  Illustrate the value proposition to the User of perpetual license purchases over Term Licensing based on the usage trends of the account.
• Sell the value of the Bentley SELECT Subscription program.  Communicate the value of Bentley SELECT Subscription to Bentley users. Ensure that clear and consistent information on program details is being relayed to Bentley users.
• Achieve monthly, quarterly, and annual targets related to recurring revenue, account retention, Term Licenses and product expansion for your market.

• Maintain an appropriate level of Product/Solution knowledge for all product verticals and server applications.
• Promote and deliver subscription program services to Bentley Users with a focus on User retention.
• Investigate and resolve subscription-related queries through Bentley Systems International via telephone, email, or other means.
• Facilitate effective communication between multiple departments to complete subscription-related requests.
• Provide an exceptional level of customer service to existing account base.
• Pro-actively contact high priority users from existing subscriber base.
• Identify and distribute product sales leads to Bentley Sales colleagues
• Assist with order fulfillment and software licensing for our users
• Update/maintain user and contract information in the Customer Relation Management system.
• Perform other operational or administrative activities as required.

 

What You Bring To The Team:

 

• 2 years+ experience in Operations / Renewals / Account Management / Software Licensing in the IT Industry.
• Fluent English and Swedish language skills required.
• Bachelor’s degree in related field or equivalent career experience desirable.
• A proven track record of meeting and exceeding revenue goals in Software Renewals Subscriptions and/or Operations Management capacity.
• A results-focused individual, self-motivated and with clear goals, who can use these traits to adopt a team approach to best-in-class user service.
• Articulate in both verbal and written communication. 
• Good negotiation skills.
• Able to consult with subscribers on solution building in a user-focused manner to deliver exceptional customer service.

• Possess a strong sales operations / sales process discipline and knowledge of SAP (CRM and/or ERP).
• Business experience in Software-as-a-Service a plus.

 

 

What We Offer:

 

• Competitive Salary and excellent benefits.
• Collaborative and cooperative working environment.
• Being part of the world-leading software company providing solutions for architecture, engineering and construction.
• You have the opportunity to work within a multi-lingual and diverse international environment.

 

Who We Are:

                                                                                                                                       

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,000 colleagues and generates annual revenues of more than $700 million, in 172 countries. www.bentley.com

 

 

Equal Opportunity Employer:

 

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.