About Bentley Systems

Bentley Systems is the leading global provider of software solutions to engineers, architects, geospatial professionals, constructors, and owner-operators for the design, construction, and operations of infrastructure, including public works, utilities, industrial plants, and digital cities. Bentley’s MicroStation-based open modeling applications, and its open simulation applications, accelerate design integration; its ProjectWise and SYNCHRO offerings accelerate project delivery; and its AssetWise offerings accelerate asset and network performance. Spanning infrastructure engineering, Bentley’s iTwin Services are fundamentally advancing BIM and GIS to 4D digital twins.

 

Bentley Systems employs more than 3,500 colleagues, generates annual revenues of $700 million in 170 countries, and has invested more than $1 billion in research, development, and acquisitions since 2014. From inception in 1984, the company has remained majority-owned by its five founding Bentley brothers.

 

 

Location:

Denver, CO

 

Position Summary:

Are you:

• Accustomed to delivering high-quality services and providing an excellent user experience?
• Considered a trusted technical advisor by the accounts you work with?
• Able to help users realize tangible value from their investment in Bentley software and services?

 

Bentley Systems seeks a talented individual to serve as a Success Consultant on our product teams using your technical and business acumen to provide Bentley software users direct support, subject matter expertise on best practices, digital workflows for engineering, construction and operation of infrastructure assets.   This is a multi-faceted role where you will develop your Bentley product knowledge to also provide sales support, create training materials, author and deliver webinars, and provide industry thought-leadership.  We are looking for a relationship-driven Success Consultant with exceptional communication skills who has a passion for software technology who possesses business, commercial and technical acumen.   If you have the ability to have meaningful conversations with accounts and to demonstrate the value of their software investment, we need you.

 

Your Day-to-Day:

After an onboarding period where you will use your industry expertise to quickly learn about Bentley software products and services, you will:

• Engage with internal and external account stakeholders to delivery on Calls to Action (CTA) for subscriber accounts and participate in capturing business outcomes. 
• Represent your Product Advancement Group (PAG) to ensure a seamless experience for our subscribers.
• Create and document success plays that deliver desired business results using Bentley technology
• Handle day-to-day communications in a collaborative, quick and thoughtful way, to be tracked in our CSM system.

 

What You Bring To The Team:

• Experience in one or more of the following:
  • engineering construction
  • operations in Process Manufacturing industry (Oil & Gas, Chemicals, food & beverage, Consumer Packaged Goods, paper),
  • Discrete manufacturing,
  • mining,
  • civil (road or rail transportation, complex buildings and campuses)
• Exceptional negotiation, organizational, presentation, financial acumen, written, and verbal communication skills. 
• An ability to prioritize, multi-task and perform effectively while assisting with multiple accounts performing a variety of responsibilities.
• Genuine care and stewardship of account success with a willingness to provide and to receive constructive feedback.
• A can-do mentality paired with the desire to make a difference and bring real value to the table for our customers.
• A proven track record of aggregating individual customer feedback and requests to help serve the needs of the overall software user base.
• An engineering degree, a closely related degree or 2+ years of equivalent industry work experience in architecture, engineering and construction sector involving project delivery of infrastructure assets.
• Ability to travel from up to 50%.
• Fluency in English
• Professional Engineer (PE) certification is a plus as is experience and/or certification in engineering design, construction, project delivery and/or asset performance.

 

What We Offer:

• Competitive Salary and benefits.
• Being an integral part of the global Bentley team for a world-leading software company providing solutions for architecture, engineering and construction.
• A professional, supportive and collaborative environment.
• Colleague Recognition Awards.

 

 

Equal Opportunity Employer/Minorities/Females/Veterans/Disabled

Bentley is an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, sex, disability, protected veteran status, religion, national origin, age or any other protected characteristic.  Additional information about your rights as an applicant under the law may be found by clicking here and here.

 

Bentley participates in e-Verify / Bentley participa en e-Verify

 

Right to Work / Derecho a Trabajar

We encourage you to request a reasonable accommodation  if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com. 

 

Search Firm Disclosure:
Please be aware Bentley is not accepting unsolicited assistance from search firms for this employment opportunity. This includes any phone calls or emails. All resumes submitted by search firms to any employee at Bentley via-email, the Internet (including social media) or in any form and/or method for this specific position in the absence of a written recruiting agreement executed by both you and/or your firm and Bentley will be deemed the sole property of Bentley and no fee will be paid in the event the candidate is hired by Bentley.