At AIA, our promise is to help people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. Our firm belief is that by following our Operating Philosophy of doing the right thing, in the right way with the right people, the results will come. AIA Insurance for Life, Health and Wellbeing.

The opportunity:

We have an opportunity for a proactive and confident insurance professional to join our Partnership Insurance Risk Team as Supervision Analyst. This role is all about ensuring key supervision processes and reporting are accomplished and it will suit someone who is process driven and is able to communicate and educate effectively.

About the role:

• Perform monitoring activities to ensure that Financial Advisers in our FAP use AdviceTrack and maintain records in Xplan

• Monitoring and initial investigation of complaints

• Prepare and distribute notices of non-compliance

• Collation of timely, accurate and insightful reporting of supervision activities

• Completing annual validations

• Organise and minute meetings

• Prepare and distribute quarterly dashboards

• Ensure that compliance incidents, escalations, material complaints or other non-compliance to other supervision activities are escalated

• Set up and conduct file reviews on a monthly basis

• Support the supervision team as required

About you:

• Experience within insurance/banking is preferred

• Superior relationship management experience, with a proven ability to develop deep relationships at all levels internally and externally.

• Excellent negotiation and influencing skills, with the ability to collaborate to find solutions that meet business needs.

• Effective time management and prioritisation skills

• Ability to think laterally and apply good judgement

• Strong eye for detail

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• We invest in training and development to build on your current skills

• Career development through internal mobility opportunities

• Work for a business helping make positive health and wellbeing changes to the lives of New Zealanders

• Access additional leave days to recharge and refresh yourself

• Enjoy wonderful Health and Wellbeing initiatives that support you

• Work with supportive and inclusive managers

• Flexible working arrangements

What’s next?

If you’re passionate about making a difference – then click the ‘Apply Now’ Button!

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

Interested Candidates: Apply using the ‘Apply’ button. No emailed applications accepted. For general enquiries only, contact:

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.