Supervisor, Client Administration Service

My client, a well-known Insurance Complany with SFC Licenses 1,4,5,6,9 is looking for a high caliber candidate to join their elite team.

Responsibilities:
•Provide MPF scheme administration support, including enrolment, contribution, switching and termination and align with all regulatory requirements
•Ensure smooth running of the account assigned and follow up on outstanding issues
•Handle customers' enquiries and provide solutions
•Perform clerical duties including data input, scanning and filing

Requirements:
•Diploma or above with at least 4 years' relevant experience
•Good problem-solving, customer focused, communication and coaching skills
•Proficient in PC applications including Excel, Word and Chinese word processing
•Good command of both written and spoken English and Chinese