Supervisor - Customer Services
和光国际货运代理有限公司ShanghaiUpdate time: July 18,2019
Job Description
Job Duties:
- To be responsible for arranging the in-bound, out-bound shipment according to client’s daily enquiry and monitor warehouse house keeping.
- To coordinate with customs declaration into and out of bonded zone.
- To adjust orders and inventory in Tigers warehouse management system
- To complete all the billing and invoicing on time in Cargowise
- To be proactive in looking for and solving problems of existing work processes and continuously improve service quality to meet the client’s needs
- To liaise and co-ordinate with carriers (freight forwarders or courier forwarders), agents (inbound/outbound customs decl.), customers, supplier and both inhouse and outsourced operators to ensure smooth delivery of shipments and warehousing operation
- To produce and improve existing SOP according to the project, improve management processes such as warehousing and distribution, implement monitoring and management
- To be responsible for the management of team KPI, complete monthly KPI review together with team to ensure the quality of operation and regular optimization
- To perform other tasks assigned by the Manager
Desired Skills and Experience:
? Minimum 3-years’ or above experience in logistics industry, especially relevant working experience in operations of bonded warehouse and courier business
? Good inter-personal, problem-solving and team-work skills
? Fair in English speaking and writing skills
? Experienced in Cargowise
? Experienced in warehouse management system
? Skilled in MS office & email
? Bachelor degree or above
职能类别: 物流主管
关键字: 物流主管 物流客服
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联系方式
上班地址:大连路周家嘴路
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