Supervisor, Technical Service
BASFChongqingUpdate time: November 4,2019
Job Description
Job Field: Sales / Technical Sales
Location: Chongqing, CN, 400000
Company: BASF Asia Pacific
Job Type: Experienced
Job ID: EN_CN_34288

We are a leading chemical company, with the best teams developing intelligent solutions for our customers and for a sustainable future. Our success as a company relies on the engagement of our employees. We encourage our employees to develop their strengths, and we recognize their achievements. For you, this means a wide variety of job roles, and exciting opportunities for learning and career development.

For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation, and enhance our teams’ performance.

Join the team and connect with more than 110,000 other minds.

Description

BASF has been a committed partner to Greater China since 1885. With larger production sites in Shanghai, Nanjing and Chongqing, BASF is a major foreign investor in the country’s chemical industry, and operates the Innovation Campus Shanghai, a global and regional research and development hub. BASF posted sales of over €7.3 billion in 2018 to customers in Greater China and employed 9,317 people as of the end of that year. For further information, please visit www.basf.com/cn/en

Objectives:
  • Lead in the development of new products and applications.
  • Lead in woodbinder market development in China.
  • Promote sales into woodbinder industries and speed up the penetration.
  • Take 20% role in new business development together with group.
  • Main Tasks:
  • Provide technical support to customers by providing them with pertinent product and material safety data, helping them to use products properly and optimally, solving any technical problems they may have encountered in using products, and addressing any complaints of a technical nature.
  • Visit customers to understand their specific and general market needs, and share this information with the sales and marketing team and the technical community in Asia and other regions as appropriate.
  • Lead or participate, as appropriate, in the development and launch of new products and applications for existing products based on feedback from customers on their needs or market trends.
  • Organize technical seminars and workshops to introduce and promote products.
  • Analyze and compare the properties and performance of competitive products, and share this information with the sales and marketing team and the technical community in Asia and other regions as appropriate.
  • Stay up-to-date on polyurethane application technology, and share such information with the sales & marketing team and the technical community in Asia and other regions as appropriate.
  • Collaborate with the production, quality and logistics teams to assure and continuously improve product quality.
  • Take lead in Woodbinder market development in South/West/Central China.
  • Requirements:
  • Education: University graduate with chemistry background.
  • Working Experience: 1- 3 years’ technical service experience in the chemical or a relevant industry.
  • Technical & Professional Knowledge: Fluency in both Mandarin and English and literacy in personal computing (e.g. Microsoft Office)
  • Core competency: Sense of sales & marketing, Self-disciplined, Conscientious, Teamwork spirit, strong technical background
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