Reporting to the Operations Development Manager and Operations Planning Manager, the incumbent will be responsible for carrying out the pre-opening preparation of Water World Ocean Park. He/she will be required to frequently work at Water World construction site to follow up on project progress. Besides, he/she will assist in the development of water attractions’ rules and regulations, park operations logistics and contingency plan for Water World, as well as the development of operating and contingency procedures for all aquatic attractions.

Upon Water World opens, he/she will:

• ensure all daily procedures, staff rotations and deployments are carried out smoothly
• respond to guest enquires and resolve guest issues
• supervise staff performance and provide timely feedbacks
• motivate staff in maintaining the highest level of safety standard as well as delivering exceptional guest services
• coordinate with other departments to maintain a clean and safe overall environment
• assist in planning, conducting and participating in all necessary qualifications trainings and monthly in-service trainings
• carry out safety and service audits on a regular basis

Requirements:-

• Form 5 or above
• With at least 4 years’ operational experience in service/aquatic recreation field, of which 2 years must be in supervisory capacity
• Holder of valid Pool Lifeguard Award (or above) issued by the Hong Kong Life Saving Society
• Preferably holder of Pool Lifeguard Instructor and/or Aquatic First Aid Instructor qualification(s) issued by the Hong Kong Life Saving Society
• Good planning and supervisory skills
• Responsible, pleasant, customer-oriented with good communication skills
• Independent and able to work under pressure
• Good command of spoken and written English and Chinese, including Putonghua
• Computer literacy in MS Office and Chinese word processing
• Willing to work outdoor, on shifts, and during weekends and public holidays

Applications including details of qualifications, working experience, expected salary, contact telephone number and address should be applied via: http://careers.oceanpark.com.hk --> Job opening --> Full time/ Long-term.

Applicants not contacted within six weeks may consider their application unsuccessful. Personal data collected will be used for recruitment-related purpose only.