Description

JOB PURPOSE

Responsible for overseeing product and/or service operations functions for a company site(s). Leads site efforts to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources.

Directs operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets. Selects, develops and evaluates personnel to ensure the efficient operation of the function.

MAIN RESPONSIBILITIES/DUTIES

SCOPE & COMPLEXITY

• Responsible for immediate supervision to semi-skilled, skilled employees and/or non-exempt employees

• Typically supervises clerical and/or manufacturing staff

• Responsible for monitoring the daily operations of units or sub-units

• Interacts daily with subordinates and/or functional peer groups.

• Works on issues of limited scope

• Receives predetermined work assignments that are subject to a moderate level of control and review.

• Follows established practices and procedures in analyzing situations or data from which answers can be readily obtained.

• Requires full knowledge of own area of functional responsibility.

• Portion of time is normally spent performing individual tasks related to the unit or sub unit

LEADERSHIP AND MANAGEMENT

• Accomplishes results through management of semi-skilled, skilled employees and/or non-exempt employees

• Directs subordinates to complete assignments using established guidelines, procedures and policies

• Interaction normally involves exchange or presentation of factual information

IMPACT

• Provides guidance to subordinates within the latitude according to established policies and direct management guidance

• Administers company policies affecting subordinates

• Establishes practices which ensure there are no delays in schedules

QUALIFICATIONS

ACADEMIC BACKGROUND

Normally requires a Bachelor Degree from a four-year college or university

EXPERIENCE

Typically, less than one year of directly related experience

May develop at this level for 2-4 years

LANGUAGES

Proficiency in English is desirable for this position.

SKILLS /COMPETENCIES

N/A

SPECIFIC CERTIFICATIONS/SPECIALTIES/COURSEWORK

N/A

WORK ENVIRONMENT DEMANDS

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. Extensive computer keyboarding and moussing. The noise level in the work environment is usually moderate.

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