Job Summary Provide Support and leadership on Quality, product integrity and continuous improvement processes and systems aimed to achieve customer satisfaction. Provide overall leadership and direction in support of the internal process and all other external suppliers on all BPI, Six Sigma, Quality and LEAN activities. Define and lead projects to improve process, products and components received at the Plant Lightning Juarez in order to improve the quality and cost of non-conformance. Define and lead process improvement projects in order to improve plant’s indicators (PPM, Warranty Claims, Fill Rate, On-Time Performance, Yield, and Scrap) Job Responsibilities Responsible to lead work’s team in the deployment of Eaton Quality System, Six Sigma Projects at Lightning Plant Along with the OPEX and Business Improvement Managers, assure identification and implementation of capital projects and cost out related to supplier improvement. Monitors performance of feeder’s quality and identify root cause and lead the implementation of corrective and preventive actions on a monthly basis. Ensure timely implementation of corrective actions on opportunities identified at the internal assessment or monthly performance operation review. Lead & develop quality strategy and coordinate cross-functional activities to implement the Eaton Quality system at Lightning plant in order to achieve operational excellence. Conduct Supplier Quality audits in order to identify opportunities for improvement and lead the implementation of corrective actions. Participate and provide support in Quality System. Support ISO 9001:2015 certification and EQS Policies. Participate in appropriations and Capital Spending/Appropriation request for required projects. Perform specific functions to this position as described in the Quality Manual Ensured that processes needed for the quality management system are established, implemented and maintained. Performs and leads Warranty Claim and Failure Mode Investigation and Analysis; resolves warranty issues and promptly responds to customer concerns and requirements. Provides quality performance trend analysis and reports key quality and product integrity metrics. Provide insight and feedback related to product performance to the Manufacturing Engineering and Product Engineering groups. Qualifications Qualifications Education level required: Bachelor’s degree on industrial, electrical or electromechanical engineering, business administration or other science. Preferable master’s degree in quality, engineering, administration or other science. Preferred education level: Minimum experience of 5-7 years in similar positions. Technical Knowledge: Full Bilingual (English / Spanish) Six Sigma Green Belt Certification (Preferable) Preferable: Certified Quality Engineer (CQE certification) Strong skills for problem solving (8D, Pareto, 5 Why’s, A3, etc.) Project Management Knowledge Knowledge in the interpretation of ISO 9001 requirements Lead auditor ISO 9001-2015 PC knowledge: Minitab, Microsoft Office, MS Project, MS Vision, Access Auto Cad. Soft skills: Thinks and Acts Strategically. Gets Results. Builds Organizational Capability. Demonstrates Leadership Style. #LI-SL4 Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above. Job: Quality Region: Latin America Organization: ES CRDS RESI Residential Job Level: Team Leader/Supervisor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: Relocation from within hiring country only Travel: Yes, 10 % of the Time