Position Description: About Lenovo Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all! Who You’ll Work With At Lenovo, we manufacture one of the world’s widest portfolios of connected products, including PCs (ThinkPad, Yoga, Lenovo Legion), tablets, smartphones and workstations as well as augmented and virtual reality (Mirage, ThinkReality) and smart home/office solutions, software and services. Lenovo’s data center solutions (ThinkSystem, ThinkAgile) are creating the capacity and computing power for the connections that are changing business and society. About Our Team We are looking for a Supply Chain Customer Quality Engineer who will assist in driving consistency and continuous improvements in product performance across Lenovo’s Cloud Service Provider Customer base through Data Analytics. The candidate will assist the Customer facing CQE team with ongoing support of the E2E Supply Chain Quality relationship with customers to meet or beat targets. The candidate will be a primary contact for internal interactions with the CQE team, the MQE team, and the leadership team. You will report to Supply Chain Customer Quality Engineering Manager supporting the CQE team. You will participate in many different projects together with other functions to grow a broad and deep Supply Chain background. What You'll Do • Establish individual goals, strategies, and procedures • Assists with E2E SC Client Facing Quality customer relationships to drive continuous improvements using data analytics • Review customer’s quality KPIs and help drive product performance to meet those targets using trend analysis • Analyze end-to-end customer data and identify opportunities for improvements • Drive consistency in product performance across worldwide manufacturing sites and Data Center processes for Cloud Service Provider Products • Learn to make quick, effective decisions and prioritize your projects to focus on the ones that have the highest impact to the business • Facilitate internal and external meetings as necessary to understand quality data • Develop and document quality metrics and create presentations/reports to the customers and your Lenovo team • Support the existing CQEs in their customer facing roles and grow your own capabilities to take on customer facing conversations • Co-work with global teams in sharing customer data as necessary #### Position Requirements: Basic Qualifications: • Bachelor’s or Master’s degree in Supply Chain Engineering, Industrial Engineering, or Quality Management related discipline • 1+ years of experience in Supply Chain Engineering, Supply Chain Operations, or a Manufacturing environment • Analytical and Problem-solving skills using data • Willingness to ‘roll your sleeves up’ and dig deep into Manufacturing and Field Data • Project management/leadership skills • Proven ability to successfully manage multiple tasks at one time • Ability to overcome obstacles and meet deadlines in a dynamic environment • Fluent in English, other languages a plus Why Lenovo? Lenovo is a US$50 billion Fortune Global 500 company, with 57,000 employees and operating in 180 markets around the world.  We are #1 PC company on the planet, BCG's 50 most innovative companies, and one of Interbrand’s 100 BEST global brands.  Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society.  By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. Learn more about why it’s great to work at Lenovo - https://www.lenovobenefits.com/why-join-lenovo We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.