Job Description

Job Description: Supply chain and after service specialist

(Supply Planner / Buyer / Warehousing controller/Customer service)

• Supply Planning of intercompany parts and external vendor parts optimizing inventory level
• Purchasing operation of mass production and service parts and supplier management by releasing regular purchase order and ensuring our material requirements are met.
• Customer order and outbound delivery management of mass production and service parts
• Manage exchange program for service parts
• Handling Export/Import customs clearance and domestic transportation dealing with related parties
• Inventory control and analyzing right inventory level of service parts to keep at warehouse
• Handling packaging design for Service parts
• Warehouse operations and material management
  (Inventory control, Material move management, Communication with 3PL warehouse for Inbound / outbound shipment and Inventory Management)
• Manage customer RFQ of sales price of service parts
• Customer service interface including web enquiries and calls to address in a timely manner.
• Warranty/Service-related administrative work (e.g. Payment of warranty to customers)

Required Skills

• More than 5 years strong working experience and knowledge in the supply chain planning and purchasing in automotive industry or related manufacturing industries
• Broad experience in overall logistics operation (International and domestics logistics, 3PL management, SAP)
• Strong working experience and knowledge of ERP system operation (SAP is preferred)
• Basic understanding of Automotive Service parts management and its customer requirements and expectations.
• Fluent communication skills in writing and speaking in English (TOEIC score 750 or equivalent) and Japanese
• Ability of Leadership, Self-Starter, Cross-functional Communication skill in Japanese and English
• Ability to operate in a team environment which must be able to influence senior management and drive change at internal and external suppliers as well as 3PL warehouses
• Lean Enterprise understanding and ability to drive process improvements
• Good communicator
• Bachelor’s degree