Principal responsibilities:

1. Collaborate with sales team for processing of customer orders for mainly spare parts sales, including order entry in ERP system, release PO to suppliers and follow up for orders status.
2. Bridge communication between suppliers and customers on order acknowledge, backlog review, delivery status update and shipment arrangement.
3. Liaise with forwarder for international freight arrangement, prepare shipping document, monitor shipment status, import and export handling.
4. Support finance team on post-delivery sales invoicing.
5. Maintain customer order backlog and monitor sales invoicing progress versus forecast / budget. Prepare monthly report on sales forecast and services level.
6. Build up and maintain material purchase plan for projects. Review BOM changes and adjust purchase plan accordingly.
7. Manage purchase order in ERP system. Reconcile purchase and delivery records with external and internal suppliers. Timely update on PO schedule and good receipt in system. Monitoring orders and shipments in transit.
8. Any other duties as assigned by supervisor

Requirements:

1. High Diploma or above in logistics, or equivalent academic qualification
2. Minimum 3 years of relevant experience in customer services / sales administration / order fulfilment / logistics / shipping
3. Familiar with incoterm. Experience on international trade and freight forwarding
4. Experience on ERP system on sales order and purchase order module
5. Fluent in English and Mandarin 
6. Good communication and interpersonal skill
7. A good team player, flexible and self-motivated
8. Immediately available is highly preferred