Responsibilities

Key responsibilities:

• Exhibit leadership through personal responsibility, accountability and teamwork.
• Act as a technical focal point in cooperative relationships with other companies.
• Manage crisis situations that may involve technically challenging issues and diverse audiences while ensuring High customer satisfaction.
• Own and resolve technically complex mission critical or politically hot customer issues.
• Use trace analysis, debug skills and other proprietary tools, to analyze problems and develop solutions to meet customer needs.
• Demonstrate strong interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, architects, and executive management.

Qualifications

We are looking for people who: 

• Enjoy providing the highest level of customer experience;
• Are smart and intellectually curious;
• Seek a challenging work experience;
• Want to learn and gain greater expertise in their field;
• Enjoy working at a growth company with advancement opportunities;
• Can work hard while having fun; and act in an honest and ethical manner; possess strong organizational, time management and negotiation skills;
• Working knowledge of Korean and English (verbal and written) language is a very strong asset

The ideal candidate will be required to have a Technical Degree or adequate practical background (3 years) on the following Technologies

• Strong knowledge of Microsoft SQL Server 2012 / 2014 / 2016 / 2017 at administrative level (Installation, index and table maintenance, backups etc.)
• Strong knowledge of Microsoft SQL Server 2012 / 2014 / 2016 / 2017 at dev level (T-SQL, Stored Procedures, etc.)
• Strong knowledge of SQL server high availability solution availability group, failover cluster, log shipping and replication
• Good Windows Operating System background on Threads, Processes and Memory Management (Heap, Stack, Virtual Memory)
• Strong knowledge related to any other relational DB (eg Oracle, MySQL) running in a Windows or Linux environment is very much appreciated
• Additional skills on one of the following technologies will be considered a big plus

• Azure Core Platform (compute/IaaS VM, azure Storage, azure Networking)
• Azure disk and VM throttling
• PaaS / IaaS experience (Microsoft Azure, Amazon Web Services, Google Cloud)
• Windows Failover Clustering
• Debugging / Creating and Reading Memory Dumps
• Understanding of any or multiple development languages like Python, C#, JavaScript, R
• Good Knowledge of .Net Framework

However

If you do not possess in-depth knowledge of the above, we require you to have an overall IT basic knowledge on which we can build upon, together with high desire, being extremely motivated to develop yourself into a technology expert. We offer a new hire ramp-up program with a senior mentor assigned, a wide range of trainings, possibility to travel abroad and attainable Microsoft certifications, for you to fulfill the above mentioned key responsibilities. 

Your Career:

We take your career seriously at Microsoft and will ensure that we provide regular reviews throughout the year to offer continuous feedback and support to inspire you, develop your skills and ensure your personal satisfaction and growth. The Microsoft performance philosophy recognizes higher performance with bigger rewards through a formal annual performance review.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.