Plan International Hong Kong is looking for a motivated and energetic candidate who has a passion in serving the underprivileged children to join our team as Supporter Services Coordinator.

Reporting to the Donor Engagement Manager, this position in the Supporter Services Department play a crucial role in delivering quality supporter / donor services through daily communications and supporter activities. This role provides support to develop a closer relationship between Plan International Hong Kong and its supporters.

Responsibilities:

• Perform data entry job and follow up with donors via phone or email
• Perform receptionist duties
• Support mailing of donor communication materials
• Support daily hotline and email communication with donors as well as follow up work
• Support donor activities and organisation events
• Perform other duties as assigned by supervisor

Requirements:

• F.5 / DSE or above
• At least 1 year working experience, preferably in data entry, administration and customer services
• Good command in written and spoken English and Chinese. Mandarin proficiency is an advantage
• Accurate and fast typing skills in Chinese and English is a must
• Proficient in MS Outlook, Word and Excel
• Patient, well-organised, efficient and with good attention to details
• A good team player with excellent interpersonal and communication skills
• Agree with Plan International’s mission and vision and observe strictly to data privacy and policies of safeguarding children and young people

Personal data collected will be used for recruitment purposes only. Applicants who do not hear from us within two months may consider their application unsuccessful.

Prospective employees are requested to undergo Sexual Conviction Record Check.