Key Responsibilities

• Direct contacts to customers and service providers

Customers:

• Written and verbal contacts with customers.

• Maintain KYC, DDR, daily inventory, import process.

• Handle transit trade and spot deal business.

• Arranging for documents and collection of settlement and payments.
  

  Service providers:

• Checking and arranging service contracts, payments, claims

• Insuring the cargo/transports

• Being in regular contact with shipping agents

• Logistics arrangement including bulk, container, rail, truck, barge, warehouse etc.

• Coordinate to prepare the issuance of shipping documents

• screen the service provider and report incidents happened

• conduct Due Diligence check on storage locations

• ensure the business/commodity/quality are in compliance with customs and local regulations

• Coordinate with internal teams

• commercial team, trader, accounting, compliance, legal tax and team

• Inspection

• Arranging inspection per company rules, sampling, assaying and umpire of the various products

• Coordinate with warehouse to reconcile the stock position

• Organize stock audit if required

• Other supporting part

• Prompt and timely update on operations system and reports

• Use system reports to control the shipment flow/accurate data entry/exposures, evaluate the common issues to save operational cost

• Preparing for all necessary documentation (holding certificates, bank releases, transport documents, due diligences, stock inspection, insurance, invoices etc.)

  
  

  Key Relationships




• External counterparties; including suppliers, receivers and service providers

• Internal: traders, deals desk, finance, credit, accounting, tax, legal teams in shanghai and other offices

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