BNP Paribas Cardif Services Portugal is currently seeking a System Administrator M/F for its NWM department, specialized in IT Support/ System Administration available to start asap.

 Administrate the Systems of the Information System:

• Install, test, configure and provide technical advice on telecommunications systems;
• Plans network installations by studying technical specifications; preparing an installation schematic;
• Install workstations, peripheral equipment and software;
• Verifies service by testing and re-programming circuits, equipment, and alarms, identifying and correcting problems, conferring with engineers;
• Maintain daily performance of computer systems;
• Respond to email messages for customers seeking help;
• Ask questions to determine nature of problem;
• Walk customer through problem-solving process;
• Run diagnostic programs to resolve problems;
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems;
• Install computer peripherals for users;
• Follow up with customers to ensure issue has been resolved;
• Gain feedback from customers about computer usage;
• Run reports to determine malfunctions that continue to occur.

• Provide support to users for technical purpose;
• Provide the procedures and documentation necessary to a good running of the infrastructure.

Skills & Basic Features:

Essential:    

• Experience on Multinational environment
• Good knowledge in English written and verbal communication;
• Strong Team interaction;
• Ability to handle several tasks simultaneously and effectively;
• Strive continuously for customer satisfaction;
• Good capability of managing stress and conflicts and strong leadership;

Desirable:

• Aim to deliver high quality results;
• Good capability of managing stress and conflicts;
• Active listening and good questioning ability;
• Ability to plan and to prioritize workload;
• Be receptive and able to quickly adapt to operation changes;
• Other language (French)

Willing and able to work outside normal office hours under exceptional circumstances

Start date:  ASAP

If your profile and motivations matches our needs, you feel motivated to join our company do not hesitate in sending us you application , we will be delighted to consider you for this position.

Please note that only applications submitted with:

•    CV in English

•    Certificate of Studies

will be considered and to move forward in the application process.