System Executive

• The Technology Department is looking for a dynamic, organized and collaborative team player. This role requires proficiency in all aspects of Technology, from network infrastructure maintenance and deployment to user ticket resolutions and assistance to hotel colleagues, while ensuring adherence to standards required by corporate policies.
  
  What is in it for you:
• Covered under Group Medical Insurance
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• 
  What you will be doing:
•  Ensure that all users are provided with the necessary support during their day to day activities to enhance productivity
•  Respond to guest and colleagues’ queries in a friendly and efficient manner to ensure user satisfaction
•  Maintain all hotel data in accordance with company security standards
• Monitor the performance of Networks, Servers, Workstations and peripherals and informs the IT manager of any abnormalities to ensure that high performance standards are maintained
• Keep up to date with IT knowledge and trends to enable continuous improvement to the services offered to users
• Ensure standards are maintained and well communicated to colleagues to maximise efficiency
• Create user accounts and allocate necessary access to enable users to access appropriate folders and sites
• Ensure that all requests to the IT Department are logged in the defined manner to ensure accurate records are kept and analyse recurring themes
• Any other duties as may reasonably be requested by the management

Your experience and skills include:

• At least 2-year experience in an environment which requires practical usage of technical skills
  
  Our commitment to Diversity & Inclusion:
  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
  
  Why work for Accor?
  We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

  Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS