Systems Administrator
Job Description – Sys Admin/IT Support


The Company
Keywords Studios is an international service provider in the global video games industry with studios in Madrid, Dublin, London, Barcelona, Milan, Tokyo, Singapore, Shanghai, New Delhi, Pune, Montreal, Seattle, Los Angeles, Mexico City, Portland, Raleigh, Orlando, and Rio de Janeiro (among others!). With over 3,500 employees passionate about games around the world, we provide a range of translation, testing, audio, customer care, engineering and art production services to Video Game Developers and Publishers alike.

Role Overview
An integral part of the IT team, and under the supervision of China IT Infrastructure Manager, this role is user-centric, technical, and will require self-discipline. The role of Sys Admin/IT Support will have an emphasis on maintaining company systems, updating policies, and troubleshooting issues that are above the technical capability of level 1 support.

Duties & Responsibilities
• Patch Management
• Firewall Management
• Active Directory, GPO Management, WSUS
• Conform to and enforce company IT security policies
• Monitoring system performance and troubleshooting issues
• Establish annual targets for “New” revenue with Regional IT Director


Requirements
• IT related degree
• Minimum 5 years of experience in IT support
• High-level of problem-solving skills
• Strong interpersonal and collaborative skills
• Intermediate+ level of English preferred
• Knowledge in Linux, Windows 10, Windows server 2008-2016, FreeNAS, pfSense, etc. OS’s