TS Category Leader - Dairy
Tate & LyleShanghaiUpdate time: August 18,2019
Job Description
Main Accountabilities
- Compliance with Company health and safety rules and procedures.
- Responsible for providing customers with technical support for our Speciality Food Ingredients portfolio in Dairy market.
- Identify business opportunity with Tate & Lyle ingredients. Understand the demands of FBS customers.
- Technically recommend appropriate Stevia based solutions that may contain other T&L products to existing and potential customers
- To ensure that technical goal for the region is in alignment with R&D and Sales
- Develop and manage the technical relationship with key dairy customers in the region.
- Ensure close collaboration between technical service and applications and work closely with, Marketing & Product Management for push projects.
- To work with application people to perform laboratory work to test T&L products in customer specific application/process, to make the best recommendations. Transfer test recommendations in customer’s pilot trial.
- To coordinate knowledge, organize and deliver training on stevia-based solutions to customers and T&L preferred distributors.
- Communication of information on projects and product portfolio to internal and external customers.
- To ensure that projects are entered into a project management tool (system and database)
- Interact and assist business development & sales teams, prepare for customer presentations ensuring that requests are dealt with the agreed timeframe
- Involve global technical service activities and share with the global technical service team on local market information, market trends and competitive activity. Meanwhile, leverage global success to the local team
- To complete a report after customer visits
- Any tasks assigned by the company within the scope
- Some travel to visit customers, distributors in China, and some technical interaction overseas.
Performance Measures
- Offer timely cost-effective, innovative, consumer-preferred, healthy solutions to customer requests.
- Promote links between customer and T&L research groups.
- Support and drive sales results with the Sales team
- Focusing on Customer Solutions, incl. prototyping, customer visits and pilot trial
Skills & Knowledge
- Bachelor degree in Food Science, Technology or Food Engineering, experience in dairy applications.
- At least 10 years of the dairy application working experience and has the experience to lead a team
- Good knowledge of hydrocolloids
- Have solid knowledge in hydrocolloid application with dairy products
- Be able to create blending system and localize global blending food system
- Hands-on experience in /dairy prototyping and pilot trials.
- Good Spoken and written English
- Pilot trials or production experience will be a plus
- Knowledge and/or experience with food specialty ingredients – stabilizers
- In depth knowledge of specific and or dairy product and category area
- Good knowledge of food chemistry, microbiology and processing.
- Willing to travel up to 40% of the time (within China and overseas)
- Team player
- Customer oriented
- Ability to build strong, good relationships with internal peers, sales and marketing, and customers
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