Raffles Hotels & Resort is a collection of award-winning luxury hotels located in vibrant destinations around the world. It is part of AccorHotels brands, which offers unique moments and diverse experiences in more than 4.100 addresses throughout 95 countries. From luxury to economy, each hotel shares a common, well-being and warm welcome.

Raffles Seychelles offers spectacular colleague accommodation, accompanied by world class facilities, transportation, uniforms, meals and boat tickets to and from Praslin/Mahé. The Resort features 86 luxurious villas, the award-winning Raffles Spa as well as several stylish and unique dining options. 

We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.

PPURPOSE OF POSITION

To assist the Director of Talent & Culture in the smooth running of the Talent & Culture function within the hotel with a focus on Recruitment and ensuring best practice is followed at all times.

KEY ROLES & RESPONSIBILITIES 
•    Maintain complete knowledge of all hotel services/features;
•    Assist Heartist with all T&C related queries and question;
•    Provide administrative support to all Heartist;
•    Manage the company Talent Acquisition system ( Create requisition, screen candidates, reject candidates, and closed requisitions);
•    Manage the T&C Job application email; 
•    Advertise vacancies internally and externally;
•    Conduct interview for all Heartist at level 1 to 4;
•    Perform reference checks 
•    Prepare and extend offer letter/employment agreement;
•    Liaise with Ministries and other government entities to resolve issues related to obtaining GOPs:  
a.    Processing new GOPs
b.    Renewal of GOPs
c.    Processing of Task Force GOPs
d.    Promotions and Transfers
e.    Contract Attestation
f.    Cancellation of GOPs
•    Provide weekly recruitment update to respective HOD;
•    Manage new hire process ( Send the Arrival Email, flight booking/Catcoco, Pick Up);
•    Promote and build strong positive relationships and reputation with high public officials and their staff;
•    Keep up to date on government regulations and statutory requirements and determine their impact on the company;
•    Manage and oversee processes relating to Governmental issues concerning employees;
•    Maintain good relationships with counterparts at competing hotels; promote all Raffles properties whenever possible;
•    Process paperwork within a timely manner.  
•    Coordinate government related activities on behalf of the hotel.
•    Assist in organizing and attend Heartist activities.
•    Any other duties within your scope of work as assigned by your manager

PERSONAL ATTRIBUTES
•    Ability to prioritize, organize work assignments and maintain follow-through
•    Perform job function independently with minimal supervision, even under pressure, but also work cohesively as a team
•    Ability to ensure security and confidentiality of employee and hotel data
•    Clear thinker who can analyze and resolve problems with good judgment
•    Ability to remain calm and courteous in demanding/difficult situations
•    Outstanding writing and oral communication skills
•    Ability to interface confidently with high-profile customers and media
•    Extremely detail-oriented with task-mastering abilities

QUALIFICATIONS
•    Diploma in Hotel/Human Resources Management or its equivalent
•    Advanced computer skills in Word, Excel, PowerPoint, and Publisher

EXPERIENCE
•    Minimum two years’ experience in government, related to or human resources or public relations.