Talent & Culture Generalist 

At Accor, our approach to Talent & Culture begins with selecting the best candidates to join our global team of service professionals committed to turning moments into memories for our guests. As Talent & Culture Generalist, you will help coordinate and support the actions of the team in all elements of the Talent Journey.

Our commitment to the safety of our colleagues during COVID-19:
To keep our employees and the general public safe from the threat of COVID-19 and the rise of variants in the community, the Claremont Club & Spa has implemented a COVID-19 Vaccination Policy.

What is in it for you:  
• Travel benefits for you and your friends and family locally and around the world 
• Continuing educational learning programs  
• Opportunity to develop your talent and grow within your resort and across the world! 
• Ability to make a difference through our Corporate Social Responsibility activities, such as Diversity & Inclusion and environmental programs 
• 401k program with employer match 

 
What you will be doing: 
Reporting to the Assistant Director, Talent & Culture, responsibilities and essential job functions include but are not limited to the following:              
•    Consistently offer professional, friendly and engaging service 
•    Take lead on the overall management of the Talent & Culture office, including greeting and assisting colleagues who come to the office, ensuring office supplies are kept up to stock, daily filing of documents, ensuring the timely completion of all administrative requests and duties 
•    Data input and tracking of information into Talent & Culture Systems (employee action forms, new hire files, status changes, training, benefits, pension, payroll audit trail, etc.)
•    Assist with the day-to-day recruitment activities within the Talent & Culture department to ensure standards are followed 
•    Help champion the hotel’s recruitment program and ensure all departments are supported during each phase of the recruitment process
•    Develop and maintain relationships with leading Hotel schools, participate in on-campus recruitment and coordinate any Internship Programs 
•    Manage the recruitment advertising budget and coordinate all website and print advertising 
•    Conduct interviews with all line level candidates 
•    Help manage hotel’s Talent & Culture social media channels to enhance recruitment efforts and to promote the property as the best place to work (Linkedin, Instagram, TikTok)
•    Participate in the Heartist Committee as it relates to recognition, training, and augmenting the service culture 
•    Drive new and exciting programs to recognize colleagues and leaders throughout the hotel on a monthly basis
•    Assist in coordinating all colleague related activities and events 
•    Follow and implement all Company and brand established onboarding procedures which ensure new colleagues feel welcome and all team members are prepared for the new colleagues’ arrival
•    Coordinate Company and brand specific orientation programs and training programs
•    Manage all new hire paperwork and files
•    Other duties as assigned

Qualifications:
•    Previous experience preferred  
•    Computer literate in Microsoft Window applications required 
•    University/College degree in a related discipline preferred 
•    Excellent interpersonal, communication and organizational skills 
•    Strong interpersonal and problem solving abilities 
•    Highly responsible & reliable 
•    Ability to work cohesively as part of a team  
 
Hotel Overview: Be a part of the historic “Castle in the Hills”, The Claremont Club & Spa, A Fairmont Hotel, a timeless landmark turning moments into memories for 100 years.
 
Visa Requirements: Must be legally authorized to work in the United States. 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS