BE LIMITLESS

Do what you Love, Care for the World,

Challenge the Status Quo!

 

 

weLCOME TO SWISSÔTEL CHICAGO

Over the past several months, our dedicated team has been a beacon of strength as we’ve managed through the global crisis presented by the COVID-19 pandemic. This crisis has shown the very best of our hotel and we are so proud of how all of our colleagues have been there for each other, offering help, comfort and support through these difficult and unpredictable times. The spirit, passion and determination of our Swissôtel Chicago family is stronger than ever before.

JOB DESCRIPTION: Talent & Culture Manager

 

what you will BE DOING:
Imagine working in a job where you get to help the people you work with every day in a work culture that values connection, innovation and FUN. We are searching for a talented individual who is passionate about creating meaningful work experiences for their fellow colleagues.  Promoting diversity & inclusion is a key value for us, as we believe in natural kindness, embracing our differences and valuing ALL voices. 

YOU are unique and we strive to make you, our colleagues and the communities in which we live feel valued and recognized on a daily basis.

You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with everyone and anticipate and resolve issues with compassion and integrity. High positivity, empathy, creativity, responsibility and organization are some of the talents and skills necessary for this position. 

Summary of Responsibilities:

• Assists with oversees the day-to-day administration of the Talent & Culture office,
• Fosters and promotes positive Colleague relations through an environment that encourages open communication, trust, mutual respect and fun
• Assists the Assistant Director, Talent & Culture for the selection of new leaders and colleagues
• Manages all employee files and ensures files are organized and properly filed in a timely manner
• Greet applicants and employees in a warm, responsive and professional manner
• Answer applicant/employee inquiries whenever possible or take responsibility to seek answer within 24 hours
• Effectively coordinate the on-boarding of new employees including new hire paperwork
• Accurately and efficiently complete, review and distribute PAF’s for payroll processing
• Administer FMLA, Leave of Absence, and Workers' Compensation processes
• Track employee vacation/personal days
• Responsible for benefits inquiries, eligibility tracking and overall administration
• Assist with Chairing and Co-facilitating the hotel Heartist Recognition program
• Assist the Assistant Director, Talent & Culture Manage the compilation and analysis of various corporate reports and property reports
• Answer and direct incoming calls
• Assists with coaching and counseling Department Heads and Leaders to formulate effective recruitment and succession strategies and provides strategic direction to contribute to the hotel’s brand promise of “selecting the best”
• Assists in directing the internal posting process, ensuring all candidates are interviewed and followed up with
• Assists in facilitating training programs including New Colleague Orientation
• Assists with planning and executing Colleague events, including the Annual Summer & Holiday parties and Anniversary Awards
• Assist with the hotel VITALITY Committee program
• Participates and supports our SOS Children’s Villages Community Outreach Program
• Ensures that Swissôtel Chicago is compliant with all HR standards found in AccorHotel’s Talent & Culture audit
• Advises and assists with the interpretation and consistent application of HR policies and procedures, applicable legislation and local labor laws.
• Assists in counseling and coaching on job related issues, career development, performance management and conflict resolution
• Assists in conducting and handling Colleague concerns, disciplinary actions and exit interviews, up to and including terminations in the absence of the Director, Talent & Culture
• Ensures Colleague Communication Boards are updated on a regular basis and display high quality communication materials
• Is a role model within the hotel and exhibits and practices professional leadership skills that are fully aligned and in support of our Swissôtel Chicago culture
• Any other tasks that may be assigned

your experience and skills include:

• Must be professional, self-motivated, flexible, friendly and approachable
• Minimum of one year experience in a Talent & Culture/HR or Leadership role
• Human Resources Management leadership experience an asset
• University/College degree or diploma or a formal education in Human Resources Management an asset
• Excellent interpersonal and communication skills, complimented by maturity, strong leadership skills and business acumen
• Ability to gauge talent and a candidate’s potential fit within in the company culture
• Proven ability to deal with sensitive issues with compassion and discretion
• Self-confident, creative and proactive, able to prioritize and make effective decisions
• Disciplined and highly organized
• Strong computer skills, proficient with MS Office (Word, Excel, Outlook), Powerpoint
• Highly motivated, organized, goal and results oriented individual who thrives under pressure

 

 

what is in it for you:

• Employee Benefit Card offering discounted rates at Accor worldwide
• Learning & Development programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
• Extended Benefit Package

 

Heart + Artist = Heartist®

Our Heartist Culture

At Accor, we are all Heartists®. Passionate and experts in what we do, each and every one of us, with our own personality, master the fine art of welcoming, connecting, and serving others. We are passionate about people and attentive to the world, it is the Heartist® way of being.

Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we’re connected heart to heart. How we do it? We care, we dare, we place people at the heart of everything we do.

We aim at creating exceptional experiences that will turn both guests and employees into raving fans, because our own well-being in our jobs is just as important as our guest fulfillment. Like all good stories, everything is related. We are driven by our shared values.

 

Come As You Are

Imagine a workplace with leaders and colleagues who show up real, who embrace vulnerability, let go of egos and inspire authentic, genuine connections. Come as YOU are by adding your voice to 120 cultures and counting. Our culture of inclusion welcomes everyone, regardless of race, gender, background, or… anything really!

 

For five years in a row, our colleagues have voted Swissôtel Chicago a Top Workplace and every day we strive to bring our best selves to work to live up to this tremendous honor. We are looking for individuals who love nothing more than to connect with fellow humans. If you love the idea of building a career and being celebrated in your job for simply being YOU – then apply with us today and tell us about yourself!

 

Our Community Outreach

Our colleagues are passionate about connecting to the world and to others. We extend this passion to our Chicago community through our partnership with SOS Children’s Villages Illinois, a family focused organization that strengthens broken families, brings education and provides a safe and positive environment for underprivileged children. What started as a fundraising campaign quickly evolved into a heart campaign, giving hope to children, who were once less-fortunate, and showing them that we are dedicated to providing a brighter future.  

 

Our Vitality

Made possible by Harry Weese’s visionary design, Swissôtel Chicago boasts “forever” views of the Chicago skyline, Navy Pier, and Lake Michigan. Our colleague culture is inspired by Vitality; united by a common goal to deliver heartfelt service, build meaningful relationships and lead quality lives. With incomparable event space, 662 newly renovated guest rooms and suites, a one of a kind penthouse ballroom and flawless food & beverage delivery, Swissôtel Chicago is the premiere hotel in Chicago for leisure and conference guests. 

 

About Accor

We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. 

We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups. 

 

 

About Swissôtel Hotels & Resorts

Swissôtel Hotels & Resorts got its start in Switzerland, a country known for big mountains and equally high standards of living. Its contemporary Swiss style and locally inspired flair attracts business and leisure travelers who enjoy high-end hotels but prefer fresh innovation to stale pretension. Conveniently located where travelers want to be, Swissôtel provides guests with the opportunity to stay in the heart of city centers worldwide where access to business and shopping districts are right around the corner. Swissôtel properties can be found in over 30 well-located properties around the world, with many more in development.

 

As guests of the world, every Swissôtel upholds Swiss sustainability standards. In fact, Swissôtel has a mission: to treat guests, team members, and the environment with equal respect. Swissôtel is now part of Accor, a world-leading travel & lifestyle group and digital innovator offering unique experiences in more than 4,000 hotels, resorts and residences around the globe. But no matter how international Swissôtel becomes, just like the country it was founded in, it remains a small hotel at heart.