World Class Hotels & French Elegance Sofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect and appreciate beauty, quality and excellence. Whether situated in the heart of a major city like Paris, London, New York or Beijing, or nestled away in a country landscape in Morocco, Egypt, Fiji Islands or Thailand, each Sofitel property offers a genuine experience of the French “art de vivre”. Sofitel and its Ambassadors link the world with French Elegance across a collection of unique addresses offering their guests and partners a personalized service enriched with emotion, performance and a passion for Excellence

Talent & Culture Manager

At Accor, our approach to Talent & Culture begins with selecting the best candidates to join our global team of service professionals committed to turning moments into memories for our guests. As Talent & Culture Generalist, you will help coordinate and support the actions of the team in all elements of the Talent Journey.

What is in it for you:

• Paid Time Off
• Medical, Dental and Vision Insurance, 401K
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

 

What you will be doing:

Reporting to the Director of Talent & Culture, responsibilities and essential job functions include but are not limited to the following:   

• Consistently offer professional, friendly and engaging service 
• Take lead on the overall management of the Talent & Culture office, including greeting and assisting ambassadors who come to the office, ensuring office supplies are kept up to stock, daily filing of documents, ensuring the timely completion of all administrative requests and duties 
• Data input and tracking of information into Talent & Culture Systems (ambassador action forms, new hire files, status changes, training, benefits, pension, payroll audit trail, etc.)
• Assist with the day-to-day recruitment activities within the Talent & Culture department to ensure standards are followed 
• Help champion the hotel’s recruitment program and ensure all departments are supported during each phase of the recruitment process
• Develop and maintain relationships with leading Hotel schools, participate in on-campus recruitment and coordinate any Internship Programs 
• Manage the recruitment advertising budget and coordinate all website and print advertising 
• Conduct interviews with all line level candidates 
• Help manage hotel’s Talent & Culture social media channels to enhance recruitment efforts and to promote the property as the best place to work (Linkedin, Instagram, TikTok)
• Participate in the Heartist Committee as it relates to recognition, training, and augmenting the service culture 
• Drive new and exciting programs to recognize ambassadors and leaders throughout the hotel on a monthly basis
• Assist in coordinating all ambassador related activities and events 
• Follow and implement all Company and brand established onboarding procedures which ensure new colleagues feel welcome and all team members are prepared for the new colleagues’ arrival
• Coordinate Company and brand specific orientation programs and training programs
• Manage all new hire paperwork and files
• Other duties as assigned
   

Your experience and skills include:

• Previous experience preferred
• Computer literate in Microsoft Window applications required 
• University/College degree in a related discipline preferred 
• Excellent interpersonal, communication and organizational skills 
• Strong interpersonal and problem solving abilities 
• Highly responsible & reliable 
• Ability to work cohesively as part of a team

Visa Requirements: Must be legally authorized to work in the United States.

Your team and working environment:

• Opportunity to work with a diverse group, representative of over 20 countries worldwide
• Experienced group of individuals to train and hone innate skills and abilities

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit https://careers.accor.com/