Talent & Culture Manager

Are you a highly motivated and talented HR Professional with a passion for benefits, wellness, and health & safety? Then, we have the job for you! As Talent & Culture Manager, you will support the Director and Assistant Director of Talent & Culture to provide high quality business partnering and support across the entire employee life-cycle. 
 

Our Culture & Benefits:

• An inclusive, empowering, and positive company culture where we place people at the heart of everything we do
• The opportunity to have fun at work and work alongside passionate hospitality professionals who strive to make the world a more welcoming place
• A competitive salary that is reviewed annually in accordance with our Merit Review Program and to ensure market competitiveness and equity
• The opportunity to learn, grow and develop your talent within your hotel and transfer within Accor
• A complimentary meal during your shift through our Colleague Dining Program
• A travel reimbursement program for a TransLink monthly pass
• An extensive benefits package including medical, dental, vision, life and disability insurance
• A company-matched pension plan and ability to enroll in the ACCOR group registered retirement savings plan (RRSP)
• 10 days of paid vacation earned each calendar year and increasing with length of service
• One complimentary hotel stay with breakfast for two through our BE OUR GUEST program, including an employee benefit card offering discounted room and food & beverage rates at Accor properties worldwide
• The opportunity to work in a luxury hotel environment and a Vancouver heritage building with a historic legacy dating back to 1939
• Free learning programs through our Academies and discounted programs and coureses through eCornell
• The opportunity to develop your talent, grow your career, and transfer to other hotels after only one year of employment
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and RiiSE

What you will be doing:

• Overseeing the day-to-day benefits, wellness, and health & safety activities and administration of the Talent & Culture office
• Acting as an ambassador of our brand and role model for our company values of Trust, Respect, Guest Passion, Innovation, Sustainable Performance, and Spirit of Conquest
• Consistently offering friendly, professional and proactive guest service to leaders and colleagues
• Responding to inquiries within 24 hours and providing follow-up as needed
• Fostering and promoting positive colleague relations through an environment that encourages open communication, trust, mutual respect, and fun
• Managing employee benefit administration and payroll changes, liaising with the Talent & Culture Coordinator ensure timely processing of benefit changes
• Promoting our benefits and wellness programs to new and existing colleagues, ensuring enrollment by eligibility dates and maximizing utilization of the benefit plans   
• Championing the hotel's Health & Safety Program as an active member or co-chair of the Health & Safety Committee
• Assisting in the facilitation of internal learning programs and coordinating external learning opportunities
• Driving employee engagement by promoting wellness, health & safety in the workplace 
• Supporting and coaching leaders on return to work practices, accommodations, and striving to return employees to work in a safe and timely manner
• Keeping accurate records of all work-related accidents and illnesses and identifying trends and patterns to always improve
• Filing employer claims for Short Term Absence benefits and ensuring timely and caring follow-up and communication with the employee and leadership team
• Completing month-end benefit billing and ensuring all invoices are processed in a timely manner
• Ensuring the welfare and well-being of employees is in line with employment legislation, company standards, equal opportunities and best practice
• Ensuring accuracy and completion of employee file administration and benefit changes in accordance with company policies, procedures, and legislation
• Complying with HR standards and executing action plans to improve processes/procedures with goal of achieving 100% on corporate audits
• Ensuring Communication Boards are updated on a regular basis and display high quality communication materials
• Supporting the Assistant Director and Director on any other tasks and projects as assigned

Your experience and skills include:

• Service focused personality is essential with ability to make others feel welcome and valued
• Previous benefit administration experience preferred, luxury hotel experience a strong asset
• Degree or diploma in Human Resources, Hospitality or Hotel Management, or the equivalent, preferred
• Experience in employee relations and conflict resolution a strong asset
• Knowledge of local, provincial, and federal employment and privacy laws
• Proven ability to build and maintain strong relationships with all stakeholders
• Ability to lead by example, believe in a strong team culture and set the scene for high performance
• Excellent interpersonal and verbal/written communication skills complimented by maturity and business acumen
• Proven ability to remain calm, courteous, and professional, even in challenging situations or conversations
• Proven ability to deal with sensitive issues in an effective manner with compassion and discretion
• Highly organized, disciplined, responsible, and detail-oriented
• Self-confident, ambitious, and high performing individual
• Ability to work Monday through Friday during daytime office hours and occasionally on weekends, holidays, early mornings, late nights, and for extended hours to match business needs

Successful candidates must already be authorized to work in Canada. Hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment:  

We are thrilled to welcome our guests back to Fairmont Hotel Vancouver. Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance.  In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project. With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine.  Join our team and welcome our guests back to extraordinary experiences at their home away from home.

 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS