Job Title:

As the Talent & Culture Manager reporting to the Director of Talent & Culture, you are a multi-tasker and are able to work independently performing a wide range of complex and confidential administrative duties.  You communicate well with all contacts, anticipate and resolve issues.

What is in it for you:

• Employee Discount Travel Program
• Employee Assistance Program (EAP)
• Extended healthcare plan coverage
• Opportunity to develop your talent and grow with the Company
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

 

What you will be doing:

• Offering professional, engaging and friendly service to create an outstanding employee experience while assisting Heartists and candidates as they visit with Talent & Culture
• Acting as a point of contact for Heartists and managers, as well as applicants and visitors, providing the highest level of service
• Support full cycle recruitment activities within the Talent & Culture department and ensure company policies are followed
• Post vacancies according to company policy and in various locations online and on job boards in the community to increase candidate flow
• Manages the recruitment process through our INES Recruitment Platform - screening resumes, interviewing and preparation of offer letters as needed
• Manage the background check process through InfoMart
• Administer process – I-9 through E-Verify
• Facilitate New Heartist Orientation/Onboarding by processing and tracking new hires, communicating with department heads and managers in the process onboarding of new employees
• Conduct in person training as needed.  Also, set up online training through INES for our Heartists
• Conduct the All Heartist Orientation Program
• Collaborate with IT remotely to onboard/off board Heartists
• Organize employee recognition programs, celebratory events and hotel participation in Community Service
• Maintain excellent collaborative working relationships with Heartists and related departments
• Keep all bulletin boards up to date
• Manage the Harmony – Mood Board (TV in Cafeteria) with up to date information for all of our Heartists
• Maintains confidentiality in all aspects of the job.
• Administration of the union and non-union benefit changes.
• Oversees the 401K plan administration for both union and non-union Employees
• Administer COBRA
• Foster and promote positive employee relations through an environment that encourages open communication, trust, mutual respect and fun.
• Participate in Union Labor Relations meetings
• Ensure the Hotel’s Human Resources Information System (HRIS) – Dayforce is up to date to provide accurate employee records that comply with all applicable federal and provincial laws
• Mastering the HRIS system, including reports and the data input of information (personal action forms, status changes, merit increases, benefits, 401k, new hires, terminations, etc.).
• Manage Commuter Benefits Transit Program
• Assists Director of Talent & Culture with administration and support, additional projects and other duties as assigned

 

Your experience and skills include:

• Minimum of 3 years of experience in Human Resources roles, with a minimum of 2 years’ experience in a  Manager level position
• Knowledge of local labor laws and employment law requirements
• Computer literate in Microsoft Office applications - required
• Ability to create a community which supports a collaborative environment
• Reading, writing, and oral proficiency in English - Bilingual skills is a plus
• Strong relationship builder
• Excellent interpersonal skills with ability to communicate with all levels of talent
• Excellent organization skills, Ability to multi-task
• Multicultural awareness and able to work with communities and people from diverse backgrounds
• Flexible, able to embrace, and respond to change
• Ability to work independently with strong initiative
• Self-motivated and energetic
• Highly responsible
• Ability to focus attention on Heartists needs

 

• The hotel is unable to assist candidates in obtaining work authorization documents. 
• Visa Requirements: Must be legally eligible to work in the United States.
• Candidates will be required to show proof of being vaccinated against COVID-19 upon commencing employment per New York City Guidelines.

 

Your team and working environment:

Ideally, situated steps away from Fifth Avenue, Times Square and Grand Central Station, Sofitel New York’s 398 spacious guest rooms and suites provide a haven in the midst of the hustle and bustle of the city.  With French inspiration, our ambassadors deliver service from the heart and lifelong memories one guest at a time.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit https://careers.accor.com/