Team Lead, Localization Project Manager

Location: Remote EST, CST, MST - USA                                       

About RWS: RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L). For further information, please visit: www.rws.com

Role Description

The Project Manager manages all assigned financial projects in the most efficient manner possible in order to ensure client retention, satisfaction and ultimately repeat revenue growth. The Project Manager is the primary interface for our financial customers and manages a variety of project types (such as documentation, software, multimedia projects) with different levels of complexity. This Project Manager must be proactive, be able to handle shifting and changing priorities fast and effectively with strong written and verbal communication skills. The ideal candidate will ensure that project teams understand the scope, complexity and expectations of all assignments, and that the clients are kept fully informed as to the progress and financial status of their projects. Additionally, the Project Manager needs to manage and motivate the extended project team, ensuring actions are clearly delegated and that resource and quality issues are escalated in a timely fashion to departmental managers and the Program Manager.
 

Skills and Experience

• Degree in either Translation Project Management, Business Administration, Life Sciences, or a related area or equivalent work experience.
• Bilingual French/English is a plus.

• 2+ years of localization project management experience, preferably in finance but not required.
• 1+ years of budget management experience.
• Localization knowledge involving all aspects – Engineering, DTP, translation, testing and translation tools and methods.
• Experience growing accounts.
• Excellent written/verbal communication and presentation skills.
• Customer service experience.
• Proactive with Strong organizational skills.
• Ambitious and with a desire to learn and progress.
• Analytical and organized problem-solving abilities.
• Able to meet deadlines and work under pressure.
• Adaptable and flexible to a changing work environment.
• Proficient computer skills (Word, Excel, PowerPoint, Acrobat, html, xml).
• Experience in the use of CAT tools is a plus (including translation memories, content management, and glossary and file management tools).

Key Responsibilities

• Delivery of projects that meet or exceed client expectations and achieve targeted levels of profitability.
• Analysis of files using translation memory tools.
• Compiling estimates and proposals for new or existing clients.
• Adhering to the sales process and RWS project processes.
• Close financial monitoring and control of projects through budgets, invoicing and change orders to ensure timely and final invoicing.
• Strategic project planning involving best methodologies, processes, and risk assessments.
• Accurate documentation and filing of all project related materials.
• Identification and development of project/process improvement opportunities.
• Provide clear and consistent communication with strong attention to service with Clients, and internal production teams.
• Address any project issues and handle project escalations.
• Monitoring and mentoring of any assigned Project Coordinators.

 

Benefits:

• Amazing benefits. (Seriously!)
• Infinite training, professional development and personal growth opportunities.
• The rare opportunity to impact how organizations communicate globally. There’s a reason we work with 90 of the top 100 brands.
• Smart, engaged co-workers, a culture of diversity, innovation and opportunity.
• Great work life balance!

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch.

RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS is an Affirmative Action Employer. For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

RWS Employees hired for positions that require work on site at RWS offices, customer offices, and travel on behalf of RWS and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws with regard to accommodations related to this policy.

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.