1. Supervise and coordinate the activities of the Accounts Receivable section.
2. To assist the Credit Manager, in efficient and timely collection of receivables.
3. Ensure cash receipts, claims, or unpaid invoices are accounted for properly.
4. Calculate and enter charges for interest, refunds, or related items.
5. Responsible for account statements or other related reports as per the standards.
6. Any matter which may effect the interests of the hotel should be brought to the attention of the Management.
7. Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.
8. Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
9. Ensure that all personnel are kept well informed of department’s objectives and policies.
10. Supervise and coordinate activities of the Accounts Receivable section of Mercure Chennai Sriperumbudur
11. Ensure to process the third party claims and the maintenance, review, updating and collection of guest accounts in accordance with the credit policy.
12. Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
13. Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts.
14. Recommend transfer of guest accounts to Delinquent Accounts section.
15. Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable.
16. Assist in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusions.
17. Plan and schedule work to ensure proper distribution of assignments and adequate manning for subsequent performance of duties.
18. Responsible for compliance of established practices, and keeping employees abreast of current changes and standards.
19. Develop and recommend operating policies and procedures for Accounts Receivable section.

MBA Finance along with 3-5 Years Experience

PF

ESIC

Insurance

On duty Meals