Primary Responsibilities
Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team
Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set
Supervise public areas
Replenish guest supplies and ensure that guests requests are promptly attended
Attend to reports on damage or malfunction in hotel rooms
Maintain equipment in proper state of cleanliness
Maintain a section floor report
Conduct regular room checklists
Report unusual behavior/activities on floors to Executive Housekeeper
Record room status in allocated section accurately
Executive Housekeeper in assessing team members’ attendance and performance
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