Technical Assistant / Helpdesk Officer (On-site)(2-year contract)
FUJI XEROX (HONG KONG) LIMITEDTaikoo shingUpdate time: November 25,2019
Job Description

The Job

  • Responsible for 1st level support (onsite and remote) for customers/projects
  • Maintain and administer day-to-day operation in computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components
  • Maintain daily service log
  • Assists in rapid rolling out new systems, maintaining, upgrading, replacing and improving long-term performance of the systems and coordinating projects including network related wiring plans, LAN/WAN hardware/software installation, backup/restore, maintenance and problem solving

The Person

  • Higher Diploma in Information Technology, Computer Science or related disciplines
  • Holder of CCNA / MCP / MCSE / MCIPT will be an advantage
  • Minimum 2 years experiences in IT support
  • Good communication skills in dealing with customers
  • Knowledge of Windows OS, MS Office, Networking
  • Good interpersonal skills, initiative, work independently
  • Excellent written and communication skill in English and Chinese

We offer career prospect, attractive remuneration and benefits package to the right candidate. To discuss this opportunity further, please send your full resume, present and expected salary to the HR Department via .

We are an equal opportunity employer and welcome applications from all qualified candidates. All information provided will be treated in strict confidence and used for recruitment purposes only. Applicants not hearing from us within six weeks may consider their applications unsuccessful. All data of unsuccessful applications will be destroyed after six months.
 

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