This technical-focused Learning Management System (LMS) and Training Systems Administrator position serves as the primary point of day-to-day first and second level LMS/LCMS technical support/troubleshooting for employees and partners globally. Duties and Responsibilities: As an integral part of the Global Learning and Development team, this position requires Learning Management System (LMS), Learning Content Management System (LCMS) administration, usability design and employee and partner training development project management responsibilities. The successful candidate will: Be able to provide 1st and 2nd level technical and functional support for the day-to-day operation, maintenance, usage, analysis, and administration of existing LMS/LCMS technology. Expected to obtain a deep understanding of all components, features, and functions of theLMS/LCMS. This role also requires independent thought, exceptional problem-solving skills, and the foresight to involve management to help resolve difficult problems as they arise. Must be passionate and committed with a high level of energy, but also maintains the integrity and quality of the projects for which they are responsible. May require some travel. Performs various aspects of LMS/LCMS administration, which may include: Configuring and deploying content to the LMS stage and production environments, addressing technical bugs and other system issues from identification through resolution, producing monthly reports on user activity, student attendance, etc. Provides user support for LMS/LCMS. Provides administration function for the Saba Cloud LMS including course and curriculum/certification setup and testing, and user profile administration. Designs, generates, and distributes helpdesk support, training participation and site metrics reports and dashboards by leveraging knowledge and skills in Saba, Excel, HTML, Microsoft Teams and SharePoint. Provides user support and assists with development projects for Microsoft Teams and SharePoint. Maintains Training Events Calendar and provides support and training for presenters. Minimum Requirements: Willing to learn new tools and support the Learning Management Systems Minimum 1 to 3 years experience in a similar role Bachelor’s degree in technology, business, communications, or equivalent experience MS Office Suite of applications Working understanding HTML/CSS Administration experience in Saba Meeting, Microsoft Teams or equivalent preferred Ability to deliver user training for Saba and Microsoft Teams virtual events Excellent presentation skills Preferred Qualifications: Task/Project oriented, ability to drive a project to completion Ability to balance/manage/prioritize multiple tasks to maximize productivity Ability to effectively communicate both verbally and written with management and others Effective listening skills Problem solving Customer service sensibility Proficiency in technical applications and processes Technical orientation High standard of excellence with attention to detail At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Where permitted by applicable law, Siemens may require employees to be fully vaccinated against COVID-19 based on job requirements, and in accordance with an accommodation based on legally protected reasons. Organization: Digital Industries Company: Siemens Industry Software Inc. Experience Level: Experienced Professional Full / Part time: Full-time Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here.