Eaton is currently seeking a Technical Documentation Specialist for our EatonCare Distribution and Control solutions team. This position will be based out of our Burlington, Ontario Headquarters facility. Position Overview: The Technical Documentation Specialist is responsible for supporting complex documentation on major and direct projects across Canada. In this role, you will maintain technical documentation databases and utilize various tools and applications to create project documentation accurately. This role will demonstrate a leadership role in all documentation related to the project while communicating with plants, field sales, and the assigned customer base regarding the status of project documentation. This role will also be maintaining the Supplier's Drawing and Document Register, meeting Vendor Drawings and Data requirements, and addressing any concerns to ensure on-time and accurate delivery of project documentation. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention, and discovery become a reality daily. It's where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Essential Functions: You will carry out Vendor Drawings and Data requirements (VDDR) review upfront at order entry. Highlight any scope discrepancies in sales and P.M.T. You will fulfill all project documentation requirements as per project milestones. This includes reviewing and understanding the VDDR, communicating with plant engineering and Q.A. teams, drawing review and submittal, and providing clarifications. Maintain Supplier's Drawing and Document Register as needed You will retrieve drawings and documents using system tools or procure from plant engineers, review accuracy and submit them to the customer's portal or email as needed. You will be responding to requests for documentation promptly. You will manage multiple project orders and prioritize time and tasks effectively to serve Eaton's customers. You will maintain the scheduling and tracking of all assigned project order documentation. You will communicate effectively with project managers, technical solutions specialists, plants, field sales, and other internal customers to ensure accurate, on-time delivery of project commitments. You will communicate directly with the assigned customer base regarding the documentation status. To meet team objectives, you will interact with Shared Service Center for outsourced services. You will supply Operation and Maintenance Manuals per stipulated timelines and meet/exceed department metrics. You will provide technical support on simple projects after 6-9 months of on-the-job training. You will participate in continuous improvement initiatives to improve team efficiency. You will maintain company objectives throughout the order cycle while keeping logistical, technical, and financial harmony. You perform all job functions adhering to Eaton's Philosophy and Values as well as the Safety and Environmental standards. You will support documentation on varying complexity of 50-100 active project orders. When we embrace the different ideas, perspectives, and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Required (Basic) Qualifications: Diploma in Electrical / Mechanical Engineering Technologist from an accredited institution Minimum one (1) year of experience working with complex and large projects in the electrical industry, either in project management, sales/quotations, or engineering Must be authorized to work in Canada without company sponsorship No relocation benefit is offered for this position. Preferred Qualifications: Bachelor's Degree in Electrical or Mechanical Engineering Professional Engineering (P. Eng) OR Certified Electrical Technologist (C.E.T.) designation Project Management Professional (P.M.P.) Certification Bilingual in English / French is an asset. Position Criteria: Effective time management and project management skills Independent judgment is required to plan, prioritize, and organize a diversified workload Efficient and effective communication skills (verbal and typed) Strong analytical approach, detail-oriented, and creative problem-solving techniques Proven ability to achieve results in a fast-paced work environment Proficient with conflict resolution and interpersonal savvy Strong computer skills and high proficiency in Microsoft applications. Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. At Eaton, we know that good benefit plans are important to employees and their families. In addition to a competitive base salary, Eaton provides various Health and Welfare benefits as well as Retirement benefits. Click here for more detail: Eaton Benefits at a Glance. Please be advised that you will be subject to Eaton’s Drug and Alcohol Policy as part of this position, a copy of which is available for your review. Pursuant to that policy, you may be required to undergo drug and alcohol testing depending on the conditions set out in that policy. Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so we can work towards making reasonable adjustments that best suits your needs. Accessibility information may be found at: https://www.eaton.com/ca/en-gb/company/policies-and-statements/accessibility.html #LI-MHT12 What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Sales Region: North America – Canada Organization: ESSG CA Canada Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: Yes, 10 % of the Time