Technical Product Support (TPS) Engineer II - (E2) - DDP
Applied MaterialsTainanUpdate time: September 11,2021
Job Description
Key Responsibilities
- Provides systems support for engineering systems in applications or reliability labs. Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.
- Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
- Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes
- Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters.
- Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at the engineering level.
Requirements
- Educational Background- Mechanical/Electrical Engineering
- 2~3 yrs equipment/ field service experience in the semiconductor industry
- Expert in CVD Producer Platform is a plus
- Preferable if have data analyzing capability (JMP, Excel)
- Should have good spoken English
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Qualifications
Education:
Bachelor's DegreeSkills
Certifications:
Languages:
Years of Experience:
2 - 4 YearsWork Experience:
Additional Information
Travel:
Yes, 10% of the TimeRelocation Eligible:
NoApplied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.
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