Technical Sales Representative
EATONMississaugaUpdate time: December 21,2022
Job Description
As an intelligent power management company, Eaton is fully engaged in our digital transformation to improve our internal business processes and to reach and serve our customers better and provide them with new value. We are reshaping the way we think and work – leveraging digital tools and technologies to accelerate our transformation and instilling a digital mindset from the ground up. We are eager and open to new ways of thinking, and we need your creativity, innovative ideas and expertise. We believe that diversity of thought, cultures and backgrounds is what contributes to our success. If you want to help shape the digital future of Eaton, join our team and make a real impact. Eaton is currently seeking a Technical Sales Representative to join our team. This position is based at our Mississauga Office. Flexible work options are available. Position Overview: The Technical Sales Specialist is responsible for increasing customer preference and driving specification and demand for Eaton Crouse-Hinds/B-Line products in the marketplace for their assigned geographic region. You will meet with engineering firms, architectural firms, consultants, end users, contractors, OEM’s, and others to deliver technical presentations, write specifications, and build and grow key customer relationships within a given territory. You will also be responsible for training our internal and external audiences, including local agent sales teams and customers, as it pertains to these products. You will be expected to assist the internal product management and engineering teams with customer feedback on new product development projects. In addition, they will be expected to formulate customer needs and concerns into workable product specifications to be implemented by the appropriate product manager. This position requires complex technical knowledge and strong communication skills to be able to make technical recommendations on product solutions. A highly entrepreneurial sense of urgency along with a passion for the industry is desirable, along with a drive to grow both personally and professionally. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Essential Functions: 1. Sales Efforts Drive Eaton Crouse-Hinds/B-Line national product demand through specification with end-users, Architectural and Engineering (A & E) Firms, and Design/Build contractors (D/B) contractors. Develops and maintains liaison with top management of key regional contractor accounts located within the territory. Responsible for initiating and implementing individual training for reps and distributors and factory direct sales staff Ensure pull through in the sales channel by working with regional sales management and partnering with key distribution personnel. Develop, update and execute a regional penetration plan 2. Technical Assistance Understands and demonstrates the features and benefits of the full line of industrial support products including training others on product usage and applications. Ensures appropriate technical assistance regarding product applications to engineering consultants, OEM, users, inspection and standards personnel, contractors, etc. Trains our Sales Force on how to specify, sell, and properly apply the products. Trains our customers on how to specify the products. Develop and presents technical seminars for customers, sales personnel, distributors, specifying engineers, and trade shows keeping the customer aware of the manufacturing capabilities including: design, fabrication and assembly abilities Accountable for providing technical support and information to customers on a pre-sales and post-sales basis for product application, specification, interpretation and quotation support. 3. Market and Product Information Informs the Division of business and product trends and competitive conditions within the region, and support new product releases and new/adjacent account development. Works cross-functionally to recommend, develop, and execute new or modified programs to ensure a competitive position is maintained within the sales territory. Recommends appropriate product usage to Consulting Engineers and Contractors. Selects suitable products from existing inventory and proposes/develops new products to meet customer demand. Work cross-functionally across the enterprise to identify key influencers, define gaps in products or services, and develop and implement the necessary tools to capitalize on opportunities. Reports on new product or process technology, new specifications required by customers, classification of new products; determines quality issues, and directs customer complaints regarding quality, tolerances, specifications, and delivered condition of products. Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements. 4. Perform other duties as required. Qualifications Basic Qualifications: Bachelor’s degree from an accredited institution Minimum of 3 years of experience in the electrical and support system industry Minimum of 2 years of experience making group presentations. Willingness to travel with flexibility on time requirements., Have a valid driver’s license Must be able to work in Canada without corporate sponsorship now and in the future. Preferred Qualifications: Bachelor’s degree in Mechanical, Industrial, Structural, or Electrical Engineering. 3 Years working in a specification-based industry and engineering experience MBA Position Criteria: Excellent communication skills with ability to think on your feet to field technical questions. Proficiency in Microsoft Office Ability to work independently from home office. Ability to learn, grow, and deal with ambiguity and change, A strong bias towards action Ability to define problems, collect data, establish facts, and draw valid conclusions. Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found at: https://www.eaton.com/ca/en-gb/ company/policies-and-statements/accessibility.html Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above. Job: Sales Region: North America – Canada Organization: EPG BLD BLine Division Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Remote Does this position offer relocation?: No Travel: Yes, 50 % of the Time

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