As an intelligent power management company, Eaton is fully engaged in our digital transformation to improve our internal business processes and to reach and serve our customers better and provide them with new value. We are reshaping the way we think and work – leveraging digital tools and technologies to accelerate our transformation and instilling a digital mindset from the ground up. Eaton’s Electrical sector is currently seeking a Project Order Engineering Specialist to join our team. This position is based in Edmonton or Airdrie, Alberta. We make what matters work. While our vision is to improve the quality of life and the environment through the use of power management technologies and services, our culture and what we value can be represented in six essential leadership attributes expected of all Eaton employees. We’re ethical -- we play by the rules and act with integrity. We’re passionate -- we care deeply about what we do. We set high expectations and we perform. We’re accountable -- we seek responsibility and take ownership. We do what we say. We’re efficient -- we value speed and simplicity. We’re transparent -- we say what we think. We make it okay to disagree. We learn – we are curious, adaptable, and willing to teach what we know. Position Overview: The Technical Solutions Specialist is responsible for proactively managing and coordinating the technical aspects of basic to high value complex project orders containing standard, assembled-to-order and engineered-to-order equipment. The incumbent will serve as a customer advocate and demonstrate a leadership role in complex issues related to the project, while communicating with project managers, plants, field sales, and assigned customer base regarding the status of orders including maintaining drawing schedules, specification and documentation requirements, and addressing technical concerns to ensure on-time and accurate delivery of project commitments. For orders managed without a project manager, the incumbent will serve as a customer advocate and demonstrate a leadership role in complex issues related to the project, while communicating with plants, field sales, and assigned customer base regarding the technical status of orders including maintaining drawing and production schedules, specification requirements, and addressing technical concerns to ensure on-time and accurate delivery of project commitments. Responsibilities: Maintain the technical integrity of assembled-to-order projects via the following actions: Review and understand customer specifications and order entry documents Communicate with plant engineers Conduct drawing review and submittal Provide technical clarifications Determine value engineering options Review and issue drawings or procure drawings from plant engineers Make drawing changes as necessary where drawings are available Respond to requests for quote related to pricing adders/deducts for product changes Manage multiple project orders and prioritize time and tasks effectively to serve Eaton’s customers Understanding orders priority and urgency will be a major part of managing many projects simultaneously Work with technical document control specialist to fulfill all project documentation requirements in a timely manner Operation and Maintenance Manuals Spare Parts Lists As-Built drawings in a timely manner Work with Post-Sales specialist to manage post-shipment resolution related to warranties and damages Manage effective communication with project managers, plants, field sales, and other internal departments to ensure accurate, on-time delivery of project commitments Manage effective external technical communication with contractors, industrials, distributors, consulting engineers and OEM’s to ensure successful execution of a project Based on necessity, participate and lead customer review meetings, including but not limited to: On-board meetings at plants Witness test or inspection visits to plants Meetings at customer sites. Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) Be a key member of a world-class service organization that recently celebrated 12 consecutive years of growth. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Basic Qualifications: Bachelor’s degree in electrical or mechanical engineering or electrical / mechanical engineering technologist diploma from an accredited institution Minimum 5 years’ experience working with complex and large projects in the electrical industry and assemblies, either in project management, sales/quotations, or engineering Experience as a Project Coordinator, Plant Engineer or Sales Representative Must be legally eligible to work in Canada without company sponsorship now and in the future No relocation provided. Preferred qualifications: Professional Engineering License (P. Eng.) or Certified Engineering Technologist (C.E.T.) designation Preference to bilingual (English/French) Project Management Professional (PMP) Certification Strong technical background in industrial and construction products Strong application knowledge of Power Engineered Products. Position Success Criteria: Proven ability to achieve results in a fast-paced work environment Manage a volume of open projects handled per year which are large in scope (from within the assigned accounts) Efficient and effective verbal and written communication skills Indirectly impacting: Days of Inventory on Hand (DOH), Days Sales Outstanding (DSO), Sales $, Warranty Experience collaborating with Sales Engineers and Product Engineers Strong analytical approach, detail oriented, and creative problem-solving techniques Effective time management and project management skills Utilize independent judgment to plan, prioritize, and organize diversified workload Strong computer skills and ability to use effectively O365 tools at our disposal Learn and adapt to utilizing Eaton’s preoperatory digital tools and quick learning curve of new digital tools Proficient with conflict resolution and interpersonal savvy We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found at: https://www.eaton.com/ca/en-gb/company/policies-and-statements/accessibility.html What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Sales Region: North America – Canada Organization: ES AMER Sector Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: Yes, 10 % of the Time