Job Description:

• Provide technical support on the desktop and software running on it to user community in shops and Office
• Provide non-office hours remote/on-call support on roster basis
• Procure/Install/Manage/Support/Maintain/Troubleshoot Endpoint Device, such as Computer/Laptop/iPad/iPod/Printer etc.
• Deal with vendors for the purchase/maintenance of hardware and software for users
• Update/Maintain inventory records of IT hardware & software
• Prepare documentation, user guides and training materials etc.
• Monitor IT systems health status and operation such as backup log, user access rights
• Assist in other ad hoc projects as assigned

Requirements:

• DSE or above
• 1 year or above related experience, with experience in technical support is preferred. Fresh graduates will be considered.
• Familiar with Windows XP/7/8/10, MS Office/Office365, Computer Hardware assembly, Printer Setup & Configuration, iPad, iPod & Android Devices
• Knowledge of LAN, vLAN, TCP/IP, WLAN/WIFI, MDM
• MCP/MCSA of Windows 7/10/Office365 is preferred but not a must
• Good communication and interpersonal skills
• Able to work independently and systematically, work under pressure and highly organized

We offer competitive remuneration packages to the right candidate.  Interested parties please send your CV with EXPECTED SALARY through the below application procedure.

(Personal data will be used by Chow Sang Sang (CSS) for recruitment only.  CSS may refer suitable applications to other vacancies within CSS and its associated companies.  We will retain unsuccessful applications for a maximum period of 6 months.)