• Primary tasks include analyzing failure, gathering information from internal experts about product capabilities relative to specific customer needs, finishing root cause report, and determines appropriate solution and/or responses. Design, develop, deliver, and manage training to support sales efforts
• Provide UPS technical support to analyze failure, include wiring, installation, configuration, start up UPS operation and so on, to solve UPS application issues
• Collect application requirement information to draft reports and finish root cause report for closed UPS issues under investigation
• Provide product/application training to field service team, when required
• Coordinate with others in completing the assigned tasks, such as UPS Factory Acceptance Test based on projects in Lab

Qualifications

• Majored in in Automation or Electrical Engineering
• Related experience in UPS technical support, UPS development, or related role e.g. application engineer within the Power Supply Equipment, Power inverter, UPS

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: Asia Pacific
Organization: EA East Asia

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 25 % of the Time