• 2+ years with BE/BTech/BS CSE/ECE, 2+ years with ME/MTech/MS CSE/ECE from a reputed institution
• Prior experience working in a Support/Technical Assistance Center (TAC) team
• Linux troubleshooting skills such as log reading and performance testing high desired.
• Hands on Experience in TCP/IP stack, QoS, L4-L7 proxy devices, HTTP, VoIP or applications like WAN optimization devices, server load balancers and/or caching devices preferred
• Expertise in understanding different network topologies and configurations
• Debug / troubleshoot the customer’s environment, collect additional information about the problem and resolve network performance issues
• Quickly assess and understand customers issues and business impact
• Ability to analyze network traffic and read a packet capture
• Ability to reproduce customer reported issues in the lab environment, work with development and QA to verify and fixes before they are rolled out to our customers
• This job opportunity is not eligible for employment-based immigration sponsorship by VMware

Category : Client Support
Subcategory: Technical Support
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2020-05-21

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