Technical Support Engineer
Intel CorporationHaifaUpdate time: April 11,2022
Job Description

Intel is in the midst of an exciting transformation, with a vision to create and extend computing technology to connect and enrich the lives of every person on Earth. Intel's PDE group is at the core of enabling Intel Foundry Services plan to become a world leading Foundry provider.

  • Plan and manage both programs and projects that are directly tied to EDA Supplier releases and license expirations, daemon upgrades, server maintenance/shutdown management.
  • Develop or debug scripts that can enhance the workflow or catch bugs/issues.
  • Work on problems/tasks in delivery of a specific license or service.
  • Identify tasks, determine dependencies, and assign specific resources, communicate expectations to team members, obtain task effort and duration estimates from team members, and create/track the project schedule.
  • Assess risk and drive mitigation plans.
  • Monitor progress against schedule.
  • Review user and technical requirements for completeness and clarity.
  • Monitor Service Level agreements with our internal stakeholders and make recommendations to improve.
  • Requires thorough knowledge of business practices and procedures to perform non repetitive, analytical work.
  • Provide solutions to a wide range of difficult problems.
  • Instill a culture of continual improvement and quality
  • Bring a one-Intel mindset, focused on value, collaboration, teamwork, trust, and the ability to care immensely about your colleagues and the work you do.


Qualifications

  • Experience in working with either CAD Tools, Engineering design or IT related services. ie. Linux or Window, Cloud environment
  • Program management experience with a proven track record of delivering on-time results and within budget
  • Strong business acumen and experience collaborating with EDA Suppliers, Customers, Key Stakeholders and/or Business Development
  • Experience working on software and services initiatives, preferably related to consumption of services by external customers
  • Experience managing complex programs in an ambiguous environment

Inside this Business Group

As an integral part of Intel's new IDM2.0 strategy, we establish Intel Foundry Services (IFS), a fully vertical, standalone foundry business, reporting directly to Intel's CEO. IFS will be a world-class foundry business and a major US and European-based capacity provider to serve customers globally. We differentiate IFS with a combination of leading-edge packaging and process technology, committed capacity in the US and Europe, plus a world-class IP portfolio including x86 cores, graphics, media, display, AI, interconnect, fabric, and other critical foundational IP, along with Arm and RISC-V ecosystem IPs. IFS will also provide access to silicon design services to help our customers seamlessly turn silicon into solutions using industry-standard design packages. Intel dedicates IFS to the success of its customers with entire Profit and Loss responsibilities. This model will ensure that our foundry customers' products will receive our utmost focus in terms of service, technology enablement, and capacity commitments. IFS is already engaged with customers today, starting with our existing foundry offerings. We are expanding imminently to include our most advanced technologies optimized for cutting-edge performance, making them ideal for high-performance applications.



Other Locations

Israel, Jerusalem;Israel, Kiryat-Gat;Israel, Petah-Tikva;Israel, Tel Aviv



Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.

ILExperienced HireJR0216837HaifaIntel Foundry Services (IFS)

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