Salary: Starting from £32,000 per annum (depending on experience) Make your mark in our exciting world at Siemens. Will you help us Transform the Everyday? We are looking for an Engineer, at any stage in their career, to join a first-class Technical Support Team at Siemens Digital Industries in Manchester. If you thrive in a flexible working environment, this is a fantastic opportunity to join the most innovative and global leader in Industrial Control and Automation – Siemens Digital Industries. As a Technical Support Engineer in Siemens Digital Industries, you will help re-imagine the world with new digital solutions and help make our planet a smarter place for tomorrow. Our team supports customers in Great Britain and Ireland with our world class range of Totally Integrated Automation and Industrial Control products and whilst the team are usually based at our UK head office in Manchester, we currently offer a hybrid approach with home and office working. We would also consider candidates across the UK. The successful candidate will have the opportunity to expand their technical knowledge in Siemens products, no matter the starting point, whilst developing valuable communication skills. What part will you play? Provide telephone, email and remote support for our partners and customers. Apply knowledge and questioning techniques to identify, diagnose and resolve customer’s problems. Co-ordinate issues requiring escalation to Siemens AG headquarters. Enhance the quality of service delivered to our customers. What does it take to be successful in this role? Qualified to NVQ / HND / HNC / Degree level in Electrical and Electronic Engineering or a relevant Automation discipline. A good understanding of ICT. Excellent interpersonal skills. Experience of Siemens Industrial Automation and Control Products i.e., SIMATIC, SINAMICS and SIRIUS is desired but not essential as full product training will be provided. We’ve got a lot to offer. How about you? Our compensation package includes a competitive salary, holiday allowance, pension and other additional benefits. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you. It’s incredibly important that our people enjoy working here and therefore we take great pride in having a friendly, helpful and engaging culture. We also appreciate that training and development is important to many and that’s why we have a supportive environment which invests in our employee’s career growth, whether that’s Chartership, training or mentoring. Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool - you can read more about our commitment to diversity by clicking here. We also welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants. See our flexibility culture here. We have partnered with VERCIDA, the UK's largest diversity and inclusion focused careers site where all our vacancies are in an accessible format. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please let us know via our FAQ section here. Organization: Digital Industries Company: Siemens plc Experience Level: not defined Full / Part time: Full-time