You are about to become part of a young and idealistic team: Experience Giesecke & Devrient’s long tradition of using cutting-edge technology. Explore the unlimited market of management services with us. Take advantage of the opportunity to work with associates and clients from all over the world.

Number of Vacancies: Several

Responsibilities:

• Dealing with mobile operator customers; providing pre- and post-sale support for smart cards and related systems
• Correctly understanding customers’ industry needs regarding smart cards and systems; after gaining an understanding of their requirements, promptly passing this information on to the company’s products department
• Acting together with the company’s internal product department to provide proposals that address customers’ concerns, and holding meetings to discuss proposals and technical issues with customers
• Keeping up with the speed of development and working within customers’ time constraints to deliver projects and products; communicating with customers to handle the problems and issues needing clarification that arise during development
• Providing technological support for customers; assisting in debugging and testing; working with customers to overcome product application obstacles and system usability issues
• Tracking the progress of smart card product manufacturing and the implementation process for system products
• Assisting sales personnel with collecting information on customers and competitors

Qualifications:

• Full-time undergraduate degree or higher in a field relating to computers, communications, or automation
• Good foundation in English; ability to read technical specifications written in English; ability to use English every day in the workplace
• Strong ability to independently analyze and solve problems; ability to work independently and a good team spirit; an active and positive attitude
• An understanding of one or more of the following technologies or industries is preferred: GSM/CDMA Internet protocols and standards, mobile value-added services, smartphone application development and platforms, Internet security, PKI technology and services, Mifare, NFC, PBOC 2.0, EMV, RFID, and other such technological standards
• A good understanding of SIM cards, NFC, payment technologies, and applications is preferred
• Experience with Java, Java applets, Mobile Wallet, and PBOC testing is preferred

Application:

We welcome your application and look forward to the possibility of you joining us! Send your application by e-mail GDChina.hr@gi-de.com.