As a Technical Support Engineer, you will be at the forefront of creating a better tomorrow with us by finding solutions and transforming the everyday. You will have the chance to expand your knowledge of Siemens products, regardless of where you are in your career, whilst developing customer communication skills. Our Technical Support Hub provides world-class support to customers in Great Britain and Ireland using our range of Totally Integrated Automation and Control products. You will have the opportunity for hybrid working, incorporating working from home and in the office. This role is based at our UK Head Quarters in West Didsbury, Manchester with our delicious on-site 'Bee-hive' canteen, free parking and close proximity to tram links! In this role, you will use your skills to move the world forward by providing in person customer demonstrations as well as virtual remote support to our partners and customers. You will apply your knowledge and question techniques to identify, diagnose, and resolve customer issues, and coordinate any issues requiring escalation to Siemens AG Headquarters. Your role will be to enhance the quality of service delivered to Siemens customers. To be considered for this position, you will need to be qualified to NVQ/HND/HNC/Degree level in Electrical and Electronic Engineering or have relevant job experience in the Automation discipline. A good understanding of ICT and excellent interpersonal skills are also required. Although experience of Siemens Industrial Automation and Control Products (i.e., SIMATIC, SINAMICS, SIRIUS) is desirable, it is not essential. Any required training will be provided via our in-house SITRAIN training school. Are you ready for a great opportunity? At Siemens, we're not just offering a job, we're offering a chance to tailor your own compensation package to suit your individual wants and needs. With competitive salaries, generous holiday allowances, pensions, and a range of additional benefits, we know how to take care of our employees. We believe that it's important to balance your personal life with your professional life, and we're proud to be a flexible organisation. If you're interested in learning more about our culture of flexibility, you can click here. But that's not all! We also pride ourselves on having a culture that is friendly, helpful, and engaging, so you'll enjoy coming to work every day. And if career growth is important to you, we have you covered with our supportive environment that invests in your future. From Chartership to training to mentoring, we'll help you reach your full potential. At Siemens, we recognise that diversity is key to our success. We welcome applications from a diverse talent pool and are committed to building a workforce that reflects our values. As part of this commitment, we have partnered with VERCIDA, the UK's largest diversity and inclusion focused careers site, to ensure that all our vacancies are accessible to everyone. If you need any reasonable adjustments to participate in our recruitment process, please don't hesitate to let us know. The future is exciting at Siemens, and we want you to be a part of it! #LI-CW1 Organization: Digital Industries Company: Siemens plc Experience Level: not defined Full / Part time: Full-time