Job Duties:

• As a single point of contact in the site, liaising with various parties on the operator support of all IT facilities
• Provide remedial support for resolving all problems and support issues arising from the usage of the computer facilities
• Carrying out operational support tasks on day-to-day administration, operation and management of the computer facilities
• Performing the assigned tasks in setting up and/or configuring the computer facilities for specific purposes including assisting users in accepting the newly acquired hardware, software and/or the implementation service
• Compiling the reports when required by the site including the inventory report for the Software Asset Management
• Maintain WebSAMS day-to-day operation
• Providing technical support to general matters relating the operation of the IT facilities in the site including the general usage of installed hardware and software

Requirements:

• Higher Diploma or above in IT related subjects
• At least 1 year relevant experience in Windows or Network Support in WAN/LAN
• Ability to work independently
• Good command in Chinese and English